At a Glance
- Tasks: Deliver top-notch service and create an amazing shopping experience for customers.
- Company: Join the iconic NIKE brand and be part of a dynamic team.
- Benefits: Flexible hours, training opportunities, and a chance to work with a global leader.
- Other info: Part-time role with potential for growth until September 2026.
- Why this job: Be a brand ambassador and connect with fellow sports enthusiasts every day.
- Qualifications: Customer service experience and a passion for sports are a plus.
The predicted salary is between 12000 - 15000 £ per year.
Responsibilities
- Provide world‑class service and a premium brand experience to consumers.
- Assist retail leads and floor managers (Coaches) in training new employees.
- Support store departments (operate cash register, manage incoming and outgoing goods, refill products on the shopfloor, build visual displays) and recommend appropriate products to reach sales targets.
- Use knowledge of digital devices to create a bond between online and offline sales or services in the store.
- Inform consumers and new teammates about NIKE products and services.
- Improve knowledge via training tools to stay up to date and gain more insights on sales trends, NIKE products, services, and culture.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability
- Part-time temporary 14 hours per week opportunity until 06 September 2026.
- Must be available weekends.
- Available between 7am – 9pm.
Retail Assistant (Athlete) PT 14H FTC - Teesside in London employer: FashionUnited Group
At NIKE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. Our Teesside location provides unique opportunities for retail assistants to engage with a premium brand while receiving comprehensive training and support to enhance their skills. With flexible scheduling and a commitment to employee development, we ensure that our team members thrive in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) PT 14H FTC - Teesside in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including FashionUnited Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant (Athlete) PT 14H FTC - Teesside in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like FashionUnited Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at FashionUnited Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about FashionUnited Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at FashionUnited Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at FashionUnited Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at FashionUnited Group!
