At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join the iconic Tommy Hilfiger brand on Regent Street.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Embrace diversity and be part of a supportive community.
- Why this job: Be part of a vibrant retail environment and inspire others.
- Qualifications: Experience in supervisory roles within premium brands and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
About The Role
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in‑store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Supervisor plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About You
You will have a previous track record of supervisory or specialist roles within a premium or luxury brand. You will have previous people management experience with the ability to resolve conflict and unproductive disagreements. You will be an effective communicator with the ability to build relationships with ease. You will be a team player who recognises and celebrates the contributions and achievements of others. You will be confident in giving feedback that promotes positive behavioral change. You will work well with change, being able to quickly adapt and work with pace. You will be energetic and authentic showing a clear presence on the shop floor. You will approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.
What We Offer
At PVH, we understand that the success of our organisation is directly related to the hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.
In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Part Time Supervisor, Tommy Hilfiger - Regent Street in London employer: FashionUnited Group
At Tommy Hilfiger on Regent Street, we pride ourselves on being an exceptional employer that values diversity and inclusivity, fostering a vibrant work culture where every associate feels a sense of belonging. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, ensuring that our team members are equipped to deliver outstanding customer experiences while thriving in their careers. With a competitive benefits package and a dynamic retail environment at one of London's most iconic locations, joining us means becoming part of a passionate team dedicated to excellence and innovation in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - Regent Street in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tommy Hilfiger's values and products. This way, you can show how your passion aligns with their mission and how you can contribute to that first-class experience they’re all about.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to inspire your team and build relationships with customers. Role-play common scenarios with friends or family to boost your confidence in handling different situations and showcasing your leadership style.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've led a team, resolved conflicts, or exceeded sales targets. This will help you demonstrate your ability to drive shop floor sales and motivate others effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Tommy Hilfiger team. Don’t miss out on this opportunity!
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - Regent Street in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through. We want to see that you live and breathe the values of Tommy Hilfiger and are excited about delivering great service to our customers.
Tailor Your Experience:Make sure to highlight your previous supervisory or management experience in premium or luxury brands. We’re looking for specific examples that demonstrate your ability to lead a team and drive sales, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique approach to problem-solving and how you’ve successfully built relationships with both customers and colleagues in the past.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s brand values and current collections. This shows your genuine interest and helps you connect your personal style with the brand's ethos.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've motivated teams or resolved conflicts in previous roles. Highlighting your people management experience will demonstrate that you can inspire others.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with the role's focus on creating a positive store experience.
✨Demonstrate Adaptability
Retail is ever-changing, so be prepared to talk about how you've successfully adapted to change in past roles. Whether it’s adjusting to new processes or handling unexpected challenges, showing your flexibility will resonate well with the interviewers.
