At a Glance
- Tasks: Greet customers, manage stock, and support store operations.
- Company: Join the iconic Fred Perry brand with a rich heritage.
- Benefits: Flexible hours, inclusive culture, and growth opportunities.
- Other info: Diverse workplace committed to inclusivity and respect.
- Why this job: Be part of a passionate team and make a difference in retail.
- Qualifications: Retail experience and a positive attitude towards customer service.
The predicted salary is between 12000 - 16000 £ per year.
Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.
Key Responsibilities
- Greet all customers promptly and courteously as they enter the store.
- Find out the specific needs of each person that enters the store by using open questions.
- Maintain the feedback loop to designers and buyers by recording and returning customer comments to Store Management.
- Timely and accurate processing of incoming and outgoing merchandise.
- Be proactive in loss prevention by keeping the stockroom well organised and maintaining proper procedures.
- Re-merchandise displays, point of sale, and select areas of the store regularly so as to maximise product sell through.
- Demonstrate great till operations, cash handling, banking and associated administration.
- Deputise for the Store Manager or Assistant Manager in their absence.
- Inform shop managers of any issues or noncompliance regarding all policies and procedures.
- Perform additional duties as assigned by the Store Management.
The Person
- Available to work store schedule.
- Retail experience necessary.
- Positive, enthusiastic approach to the Fred Perry Brand.
Commitment to Diversity and Equal Opportunity
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
Key Holder - Newburgh Street London (3 days per week) employer: FashionUnited Group
At Fred Perry, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters personal growth. Our team members enjoy the unique advantage of working in a globally recognised brand, with opportunities for career advancement and a supportive environment that encourages creativity and collaboration. Join us at our Newburgh Street location, where your passion for retail and customer service will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - Newburgh Street London (3 days per week)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Fred Perry's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd greet customers and handle their needs. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to share your retail experience! Prepare examples of how you've successfully managed stock, handled cash, or dealt with customer feedback. This will show that you’re not just a fan of the brand but also have the skills to back it up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fred Perry family.
We think you need these skills to ace Key Holder - Newburgh Street London (3 days per week)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Fred Perry brand shine through. We want to see how much you love retail and customer service, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant retail experience and skills that match the job description. We’re looking for someone who can greet customers with a smile and handle till operations like a pro!
Be Specific:Use specific examples in your application to demonstrate how you've met customer needs in the past. We appreciate candidates who can show they understand the importance of customer feedback and communication.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research Fred Perry thoroughly. Understand their history, values, and what the Laurel Wreath represents. This will not only show your enthusiasm but also help you connect your personal values with the brand during the conversation.
✨Practice Your Customer Interaction Skills
Since the role involves greeting customers and understanding their needs, practice using open questions to engage with people. Role-play with a friend or family member to get comfortable with initiating conversations and responding to different customer scenarios.
✨Be Ready to Discuss Retail Experience
Prepare specific examples from your past retail experience that highlight your skills in customer service, cash handling, and teamwork. Think about times when you went above and beyond for a customer or helped improve store operations.
✨Show Your Enthusiasm for Diversity
Fred Perry values diversity and inclusion, so be prepared to discuss how you can contribute to a respectful workplace. Share any experiences you have that demonstrate your commitment to these values, and express your excitement about being part of a diverse team.
