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- Tasks: Lead ecommerce trading and optimise performance for Oh Polly and Bo+Tee websites.
- Company: Join Oh Polly, a fast-growing fashion brand with a vibrant team culture.
- Benefits: Enjoy 50% off products, extra birthday leave, gym membership, and career development.
- Other info: Opportunity to mentor junior team members and grow your career.
- Why this job: Make an impact in a dynamic environment while driving online success.
- Qualifications: Ecommerce experience, strong analytical skills, and passion for digital retail.
The predicted salary is between 50000 - 60000 £ per year.
Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics, we’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.
The Role
We are looking for a commercially driven Ecommerce Lead to oversee the day-to-day trading and performance of the Oh Polly websites globally. This role will lead onsite trading activity, campaign execution, customer journey optimisation and ecommerce performance across both brands. You will work closely with Marketing, Buying, Merchandising, CRM, Creative and Tech teams to drive revenue growth and deliver a best-in-class online experience.
The ideal candidate will have strong ecommerce trading experience, excellent commercial awareness and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Ecommerce Trading & Performance
- Lead the daily trading and optimisation of the Oh Polly and Bo+Tee websites.
- Own homepage strategy, category merchandising and onsite customer journey.
- Monitor sales performance, conversion and trading KPIs.
- Identify opportunities to improve revenue, AOV and customer experience.
- Manage promotional activity and ensure campaigns are executed accurately.
- Oversee onsite merchandising, search and navigation strategy.
- Lead the execution of major campaigns, launches and promotional events.
- Coordinate launch plans across Ecommerce, Marketing, CRM, Creative and Buying teams.
- Ensure all onsite assets, products and links are delivered accurately and on time.
- Support testing and optimisation initiatives to improve performance.
- Support and guide Ecommerce Executives and Assistants.
- Help prioritise workload and ensure trading tasks are delivered efficiently.
- Encourage high standards across ecommerce operations and execution.
- Analyse website performance and customer behaviour.
- Produce regular trading reports with clear commercial insights.
- Use data to identify trends, risks and growth opportunities.
- Share performance updates and recommendations with senior stakeholders.
- Support website issue management and liaise with Tech teams where needed.
- Ensure all onsite content is accurate, customer-focused and commercially effective.
- Maintain strong attention to detail across all ecommerce activity.
Skills & Requirements
- Previous experience in an Ecommerce Lead, Ecommerce Executive or Digital Trading role.
- Strong ecommerce trading and merchandising experience.
- Excellent commercial awareness and analytical skills.
- Experience working within fashion, retail or fast-paced ecommerce preferred.
- Strong organisational and project management skills.
- Ability to manage multiple priorities and deadlines.
- Confident stakeholder management and communication skills.
- Experience using ecommerce platforms, CMS systems and analytics tools.
- Passion for ecommerce, digital retail and customer experience.
- Experience using Shopify platform.
- Knowledge of Search, Merchandising and Recommendation tools.
- Experience managing or mentoring junior team members.
- Understanding of CRO and onsite optimisation principles.
- Experience working across international ecommerce markets.
What's on offer?
- 50% discount on all Oh Polly and Bo+Tee products
- An extra day off for your birthday
- Corporate gym membership (subject to tax)
- Cycle to work scheme
- Learning and development opportunities
- Company pension
- Company social events
This Company is an equal opportunities employer. Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Ecommerce Lead in London employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects and achievements. This is a great way to demonstrate your expertise and passion for the role, especially in a fast-paced environment like Oh Polly.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their ecommerce strategies and be ready to discuss how you can contribute to their growth. Tailor your answers to reflect their values and goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Oh Polly team and contributing to our exciting journey.
We think you need these skills to ace Ecommerce Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Lead role. Highlight your ecommerce trading experience and any relevant achievements that show off your commercial awareness. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your skills align with our mission at Oh Polly. Keep it engaging and personal – we love a bit of personality!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to mention any tools or methods you've used to track performance and drive insights. We’re keen to see how you’ve used data to improve customer experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at FashionUnited Group
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce trading knowledge. Understand the key performance indicators (KPIs) that matter, like conversion rates and average order value (AOV). Be ready to discuss how you've used data to drive revenue growth in previous roles.
✨Showcase Your Team Spirit
Since this role involves working closely with various teams, be prepared to share examples of how you've collaborated with marketing, tech, and creative teams in the past. Highlight your experience in managing or mentoring junior team members to show you're a team player.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific ecommerce challenges, like optimising the customer journey or executing a major campaign. Think of real-life examples where you've successfully navigated similar situations and be ready to explain your thought process.
✨Passion for Fashion and Ecommerce
Oh Polly is all about trend-driven fashion, so let your passion shine through! Talk about your interest in the fashion industry and how it influences your approach to ecommerce. This will help you connect with the brand's ethos and demonstrate your enthusiasm for the role.