At a Glance
- Tasks: Lead a passionate barista team and ensure exceptional coffee quality.
- Company: Join the vibrant Carhartt WIP family in London.
- Benefits: Competitive pay, dynamic work environment, and community engagement.
- Other info: Great opportunity to grow within a creative and collaborative culture.
- Why this job: Be the heartbeat of a coffee shop that values connection and quality.
- Qualifications: Proven leadership skills and a love for specialty coffee.
The predicted salary is between 24750 - 30250 £ per year.
Carhartt WIP is part of the WIP Trading AG.
Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s.
Since then, it develops its own collections based on workwear originals.
Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins.
Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.
- For our coffee corner in London (Kings Cross), we are looking for a
- Coffee Manager (m/f/x)
Reporting to the Store Manager, the Coffee Manager at the Carhartt WIP Coffee Shop Kings Cross is the heartbeat of the space - setting the standard for both exceptional coffee and genuine customer connection.
In this role, you’ll lead and inspire a passionate barista team, champion outstanding coffee quality, and create an environment where people feel welcomed, energised, and part of the wider Carhartt WIP community.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, has a deep appreciation for high-quality coffee, and is passionate about building a space where people come together.
- Your Responsibilities
- Champion specialty coffee excellence, ensuring every drink served meets the highest quality standards.
- Create a welcoming atmosphere where customers feel part of the Carhartt WIP community.
- Engage with customers, building relationships that turn first-time visitors into regulars.
- Recruit, train, and develop a high-performing barista team who share a passion for coffee and hospitality.
- Oversee daily operations including opening, closing, and smooth service flow during busy periods.
- Manage rotas aligned with customer footfall and business needs.
- Ensure stock levels, ordering, and waste management are effectively controlled.
- Ensure the coffee shop environment reflects the Carhartt WIP aesthetic and brand values.
- Support in-store activations, community events, and collaborations that bring the space to life.
- Take ownership of sales performance and operational KPIs.
- Handle customer feedback and resolve issues professionally and proactively.
- Ensure all food safety, hygiene, and health & safety standards are consistently met.
- Maintain coffee equipment and ensure the bar area is always clean, organised and operating efficiently.
Your Profile
- A natural leader who motivates and inspires teams to deliver exceptional service, with demonstrable management experience.
- Passionate about creating meaningful customer connections and memorable experiences.
- Strong communicator who thrives in a collaborative environment.
- Deep appreciation for specialty coffee and commitment to quality.
- Strong barista knowledge including espresso preparation, milk texturing, and workflow efficiency.
- Strong understanding of KPIs, sales performance, and operational efficiency.
- Confident managing rotas, stock levels, and day-to-day operational challenges.
- Aligned with the Carhartt WIP Brand
Location
London / UK
Want to know more about working at Carhartt - Work in Progress?
- England, United Kingdom of Great Britain and Northern Ireland
- #J-18808-Ljbffr
Coffee Manager (m/f/x) in London employer: FashionUnited Group
FashionUnited Group is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Manchester. With competitive salaries, performance-based bonuses, and a generous uniform allowance, we prioritise employee satisfaction and growth, offering ample opportunities for career advancement within the luxury retail sector. Join us to be part of a team that is dedicated to delivering exceptional service while enjoying the vibrant atmosphere of one of the UK's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Manager (m/f/x) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FashionUnited Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FashionUnited Group
Don't be shy about reaching out to FashionUnited Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Manager (m/f/x) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FashionUnited Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FashionUnited Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
