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- Tasks: Lead the store team to deliver exceptional customer service and drive sales.
- Company: Join a premium retail brand with a focus on excellence and teamwork.
- Benefits: Enjoy a seasonal clothing allowance, bonuses, and 25 days annual leave.
- Other info: Diversity is valued; we encourage all candidates to apply.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Previous retail management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As part of our Retail team, you’ll be joining our store in Kingston, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you’ll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Achieving with the aim to exceed targeted KPI’s
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintaining effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputising in the absence of the Store Manager
What you’ll ideally bring to the role:
- You’ll have previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering excellent customer service through your team
- Be highly visual and have strong commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Assistant Store Manager | Kingston in London employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Kingston in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the premium vibe of the store. Looking sharp not only boosts your confidence but also shows you understand the brand's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager | Kingston in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We love candidates who are genuinely excited about delivering premium customer service and driving sales. Share specific examples of how you've inspired your team in the past.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your previous retail management experience and any achievements that demonstrate your ability to exceed targets and improve business performance. We want to see how you can bring value to our Kingston store!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at FashionUnited Group
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products, values, and customer service approach. This will help you demonstrate your passion for the brand and show that you’re ready to inspire your team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific instances where you’ve motivated your team to exceed targets or improve customer service. This will illustrate your ability to be a great people manager.
✨Be Ready to Discuss KPIs
Understand key performance indicators relevant to retail management. Be prepared to discuss how you’ve previously driven sales and maximised profitability, as this will show your commercial acumen and operational excellence.
✨Practice Your Communication Skills
Since good communication is crucial for this role, practice articulating your thoughts clearly. You might even want to role-play common interview questions with a friend to ensure you can convey your ideas confidently and effectively.