At a Glance
- Tasks: Deliver world-class customer service and assist in training new team members.
- Company: Join Nike, a leader in sports and fashion with a collaborative culture.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of an iconic brand and make a real impact in retail.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 10 - 12 £ per hour.
Part‑time (14 hours per week) Retail Assistant needed to provide world‑class customer service and product knowledge in a Nike Factory Store.
Duties include:
- Using your expertise in exceptional consumer service and product knowledge to serve and deliver a premium brand experience.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g., operating cash register, managing incoming and outgoing goods, refilling products on the shopfloor, building visual displays) and recommending appropriate products to reach sales targets.
- Using knowledge of digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and seek more insights on sales trends, NIKE products, services, and culture.
Benefits:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values collaboration.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in‑store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.
Availability:
- Part‑time, 14 hours per week.
- Must be available weekends and between 9 am‑9 pm.
Location: Loanhead, Scotland, United Kingdom of Great Britain and Northern Ireland.
Equal Employment Opportunity: NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Retail Assistant (Athlete) PT 14H - Loanhead employer: FashionUnited Group
At Nike, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions collaboration and personal growth. As a Retail Assistant in Loanhead, you'll enjoy one of the industry's best compensation packages, generous employee discounts, and the opportunity to thrive in a supportive environment at the forefront of sports and fashion. Join us to not only enhance your skills but also to be part of a team that values diversity and empowers you to deliver a premium brand experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) PT 14H - Loanhead
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees or join local retail groups. They might have insider tips or even refer you for the role, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your customer service skills! Role-play common retail scenarios with friends or family. This will help you feel more confident during interviews and showcase your ability to deliver that world-class service Nike is after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to explore all the amazing opportunities we have at Nike, making it easier to find the perfect fit for you.
We think you need these skills to ace Retail Assistant (Athlete) PT 14H - Loanhead
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service or retail. We want to see how you've gone above and beyond to create a great experience for customers, so share those stories!
Be a Brand Ambassador:Since this role is all about representing Nike, let us know why you're passionate about the brand. Share your knowledge of Nike products and how you can help others connect with them too!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we're looking for. We love seeing applicants who take the time to customise their application to fit the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FashionUnited Group
✨Know Your Products
Before the interview, brush up on your knowledge of Nike products and services. Being able to discuss specific items and their features will show that you're genuinely interested and prepared to provide exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you went above and beyond for a customer, as this will demonstrate your ability to create a premium brand experience.
✨Be Ready to Collaborate
Since teamwork is key in this role, be prepared to discuss how you've worked effectively with others in previous jobs. Highlight any experiences where you assisted in training new employees or supported your team to achieve sales targets.
✨Flexibility is Key
Make sure to express your willingness to work flexible hours, including weekends and evenings. Companies like Nike value employees who can adapt to varying schedules, so showing that you're open to this will work in your favour.
