Seasonal Style & Service Ambassador in Livingston

Seasonal Style & Service Ambassador in Livingston

Livingston Seasonal 20000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service and represent the iconic Tommy Hilfiger brand.
  • Company: Join a globally recognised lifestyle brand with a vibrant spirit.
  • Benefits: Flexible hours, competitive pay, and a fun work environment.
  • Other info: Embrace diversity and inclusion in a supportive workplace.
  • Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
  • Qualifications: Previous retail or hospitality experience and strong communication skills.

The predicted salary is between 20000 - 25000 £ per year.

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.

Responsibilities include:

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge
  • Building and maintaining professional relationships with our customers
  • Outfit building for customers and making further product recommendations
  • Assessing customers’ needs and providing assistance and information on product features
  • Driving store KPIs and suggesting ways to improve
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner

About YOU

  • You'll connect to consumers and have a previous track record within hospitality or retail
  • You'll be an effective communicator with the ability to collaborate to win
  • You'll inspire trust and recognize and celebrate the contributions and achievements of others
  • You’ll adapt fast
  • You’ll act with purpose, showing a clear presence on the shop floor
  • You'll take ownership and make informed decisions to find in-store solutions

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

PVH Corp. or its subsidiary ('PVH') is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

Seasonal Style & Service Ambassador in Livingston employer: FashionUnited Group

At Tommy Hilfiger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and inclusivity. As a Seasonal Style & Service Ambassador in Livingston, you'll enjoy opportunities for personal growth while being part of a globally recognised brand that values your contributions and fosters a sense of belonging. Join us to deliver outstanding customer experiences in a dynamic retail environment where your passion for fashion and service can truly shine.

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Contact Details:

FashionUnited Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Seasonal Style & Service Ambassador in Livingston

Tip Number 1

Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and product lines. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.

Tip Number 2

Practice your communication skills! Since you'll be the first point of contact for customers, being able to engage effectively is key. Try role-playing with friends or family to get comfortable with handling customer queries and showcasing your service skills.

Tip Number 3

Show your adaptability! Retail is all about change, so be ready to demonstrate how you've successfully adapted in previous roles. Share examples of how you've handled unexpected situations or changes in a fast-paced environment.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team. Don’t forget to follow up after applying; a little persistence can go a long way!

We think you need these skills to ace Seasonal Style & Service Ambassador in Livingston

Customer Service
Product Knowledge
Communication Skills
Relationship Building
Sales Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how much you love fashion and customer service, so don’t hold back!

Tailor Your CV:Make sure your CV highlights relevant experience in retail or hospitality. We’re looking for those who can connect with customers, so showcase any past roles where you’ve delivered great service.

Be Authentic:In your cover letter, be yourself! Share your personal style and how it aligns with our brand values. We appreciate genuine voices that resonate with our culture.

Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and get you into the process smoothly!

How to prepare for a job interview at FashionUnited Group

Know the Brand Inside Out

Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Being able to discuss their iconic Americana style and how it resonates with consumers will show your passion and understanding of the brand.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved queries or built relationships, as this role is all about ensuring high levels of customer satisfaction.

Demonstrate Adaptability

Retail is ever-changing, so be ready to discuss how you've adapted to new challenges in previous roles. Share specific instances where you quickly adjusted to changes, whether in product offerings or customer needs.

Dress the Part

As a potential ambassador for the brand, your appearance matters. Wear something that reflects Tommy Hilfiger’s style while also being professional. This not only shows your understanding of the brand but also your commitment to presenting yourself well.