At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic Tommy Hilfiger brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture that values every voice and fosters growth.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Seasonal Sales Associate, Tommy Hilfiger Livingston employer: FashionUnited Group
At Tommy Hilfiger Livingston, we pride ourselves on being an exceptional employer that values creativity, inclusivity, and personal growth. Our vibrant work culture encourages collaboration and celebrates individual contributions, while our commitment to employee development ensures that you have the opportunity to thrive in your career. Join us in a dynamic retail environment where you can connect with consumers and be part of a globally recognized brand that inspires and empowers its associates.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Livingston
✨Tip Number 1
Get to know the brand! Before your interview, dive into Tommy Hilfiger's history and values. Show us that you’re not just another candidate but someone who genuinely connects with our iconic story.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle customer queries or build relationships. We want to see that you can deliver the first-class experience we pride ourselves on.
✨Tip Number 3
Be ready to showcase your adaptability! Retail is ever-evolving, so come prepared with examples of how you've successfully adapted to change in previous roles. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Tommy Hilfiger family. Let’s make it happen!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how much you love fashion and customer service, so don’t hold back!
Tailor Your CV:Make sure your CV is tailored to the role of Seasonal Sales Associate. Highlight any previous retail or hospitality experience and how it relates to delivering excellent customer service. We want to see how you connect with consumers!
Be Authentic:In your cover letter, be yourself! Share your unique story and what makes you a great fit for our team. We value authenticity and want to know how you can contribute to our vibrant store atmosphere.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tommy Hilfiger family!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Being able to discuss their iconic Americana style and how it resonates with consumers will show your passion and understanding of the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences in retail or hospitality where you went above and beyond for a customer. Highlighting your ability to connect with customers and resolve issues will demonstrate that you embody the brand's commitment to excellent service.
✨Dress the Part
As a potential Sales Associate, your appearance matters. Wear something stylish yet professional that reflects the Tommy Hilfiger aesthetic. This not only shows your understanding of the brand but also your commitment to presenting yourself well.
✨Be Ready to Adapt
Retail is fast-paced and ever-changing. Prepare to discuss how you've successfully adapted to changes in previous roles. Showing that you can think on your feet and embrace new challenges will resonate well with the interviewers.