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- Tasks: Support the Store Manager in driving sales and delivering an exceptional customer experience.
- Company: Join The North Face, a leading outdoor brand committed to sustainability.
- Benefits: Enjoy competitive salary, 50% staff discount, and tailored training opportunities.
- Why this job: Be part of a passionate team that inspires exploration and community.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Flexible working hours and a culture of respect and authenticity.
The predicted salary is between 28800 - 43200 £ per year.
The North Face® was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world's leading outdoor brand, creating athlete-tested, expedition-proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability. The North Face® products are available at premium and specialty retail sporting goods stores globally.
As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
We expect that our Assistant Store Managers help deliver a memorable retail experience by:
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
- Providing cover in the store manager’s absence
You love interacting with customers and set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative where your Store Manager is absent. You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!
You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity. You have excellent written and verbal communication in English (another language is a plus but not necessary). You are proficient in the use of MS Office and different POS systems. You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Assistant Store Manager in Liverpool employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Liverpool
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with The North Face's products, values, and sustainability efforts. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, teamwork, and problem-solving skills. This will help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The North Face team!
We think you need these skills to ace Assistant Store Manager in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for outdoor adventures and customer service shine through. We want to see how your passion aligns with The North Face's mission to inspire exploration!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Assistant Store Manager role. We love seeing how your past roles have prepared you to drive sales and lead a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face thoroughly. Understand their mission, values, and product lines. This will not only show your passion for the brand but also help you align your answers with their core principles during the interview.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully mentored others or taken initiative in challenging situations. This will highlight your readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific retail scenarios, such as dealing with difficult customers or managing inventory issues. Think of relevant examples from your experience and be ready to discuss how you would approach these situations effectively.
✨Emphasise Your Customer-Centric Approach
The North Face values exceptional customer experiences. Be prepared to talk about how you prioritise customer satisfaction in your work. Share stories that illustrate your commitment to creating memorable shopping experiences and how you can contribute to the store's success.