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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in our vibrant retail store.
- Company: Join the New Balance family, a growing sportswear brand with a passion for teamwork.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible hours, including weekends, with opportunities for project involvement across Europe.
- Why this job: Be a brand ambassador and make a real impact in a fun, inclusive environment.
- Qualifications: Customer service skills, team player mentality, and a passion for retail.
The predicted salary is between 10 - 12 £ per hour.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required from the management team
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (8 hours) - Leeds employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 hours) - Leeds
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Balance's products, values, and mission. This way, when you walk into that interview, you can show your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can engage and entertain customers. Role-playing with friends or family can help you feel more confident in delivering that top-notch service they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you. Plus, it shows your genuine interest in being part of the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the New Balance family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Retail Associate (8 hours) - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see your genuine love for working with customers and how you can be a true brand ambassador for New Balance.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've engaged and excited customers in the past – this will help us see how you fit into our team!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your language professional. Use a friendly tone that reflects your personality, but ensure your application is clear and well-structured so we can easily see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures it gets to the right place and helps us keep track of all applicants. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This will demonstrate that you can deliver total customer satisfaction, which is key for this role.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you’ve met or exceeded targets in previous roles. This shows that you understand the importance of contributing to overall store performance.
✨Emphasise Teamwork and Flexibility
As a Retail Associate, being a team player is crucial. Share examples of how you've worked effectively in a team and your willingness to adapt to different schedules, including weekends and holidays. This will highlight your commitment to being a valuable part of the team.