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For Companies At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of a dynamic team that shapes retail experiences and connects with consumers.
- Qualifications: Previous experience in hospitality or retail and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About You
You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast and act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Kingston in Kingston upon Thames employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Kingston in Kingston upon Thames
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and product lines. This will not only help you in interviews but also show your genuine interest in being part of their iconic story.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Tommy Hilfiger. Personal connections can make a huge difference!
✨Tip Number 3
Show off your customer service skills! Prepare examples from your past experiences where you went above and beyond for customers. This is key for a Sales Associate role, as delivering great service is what it's all about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Kingston in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see that you’re not just looking for a job, but that you genuinely connect with our values and lifestyle.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or hospitality. We love seeing how your past roles have prepared you to be a fantastic Sales Associate, so don’t hold back!
Be Personable: In your cover letter, share a bit about yourself and your approach to customer service. We’re all about building relationships, so showing us your personality can really make your application stand out.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and how they connect to culture. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being a part of their iconic story.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and build relationships, as this aligns perfectly with what they’re looking for.
✨Demonstrate Adaptability
Retail is fast-paced and ever-changing. Be ready to discuss times when you've had to adapt quickly to new situations or challenges. This will resonate well with the brand's emphasis on being nimble and responsive to consumer needs.
✨Dress the Part
Since you'll be representing a fashion brand, make sure your outfit reflects the Tommy Hilfiger style. Aim for a polished yet casual look that embodies the brand's aesthetic. This not only shows your understanding of the brand but also sets a positive tone for your interview.