At a Glance
- Tasks: Deliver exceptional customer experiences while achieving sales targets and maintaining store standards.
- Company: Join Clarks, a heritage brand with over 200 years of shoemaking excellence.
- Benefits: Great training, career progression, and the chance to make an impact in a global business.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Be part of a legacy brand and help customers find their perfect fit.
- Qualifications: Passion for sales and a knack for delivering great customer service.
The predicted salary is between 20000 - 25000 £ per year.
Join us at Clarks, where we’ve been creating quality footwear for over 200 years. We’re looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.
About the role
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
What you’ll do
- Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
In-Store Sales Specialist – Brand Experience & KPIs in Ilford employer: FashionUnited Group
At Clarks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our commitment to training and career progression ensures that every team member can thrive while delivering outstanding customer experiences in our UK stores. Join us in Somerset, where you can be part of a legacy of craftsmanship and innovation, all while enjoying the benefits of working for a globally recognised brand.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Sales Specialist – Brand Experience & KPIs in Ilford
✨Tip Number 1
Get to know the Clarks brand inside out! Familiarise yourself with their history, products, and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a pair of shoes to a customer. Highlight features, advantages, and benefits, and be ready to demonstrate your selling skills during the interview.
✨Tip Number 3
Showcase your teamwork skills! Clarks values collaboration, so be prepared to share examples of how you've worked effectively in a team. This will help you stand out as a candidate who can contribute to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the tools that enhance the consumer experience.
We think you need these skills to ace In-Store Sales Specialist – Brand Experience & KPIs in Ilford
Some tips for your application 🫡
Show Your Passion for Footwear:When writing your application, let your love for shoes and customer service shine through! We want to see how excited you are about joining Clarks and delivering that exceptional shopping experience.
Highlight Relevant Experience:Make sure to mention any previous sales or retail experience you have. We’re looking for someone who can hit those KPIs, so share examples of how you've successfully met targets in the past!
Be Authentic:We value honesty and integrity at Clarks. Don’t be afraid to show your true self in your application. Share your personal story and what makes you a great fit for our brand and culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at FashionUnited Group
✨Know Your Clarks
Before the interview, dive deep into Clarks' history and product range. Familiarise yourself with their iconic styles like the Desert Boot and Wallabee. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Master the Selling Models
Understand the Clarks selling models and be ready to discuss how you would apply them in a real sales scenario. Think of examples from your past experiences where you successfully met sales targets or enhanced customer experiences.
✨Showcase Your KPIs Knowledge
Be prepared to talk about key performance indicators (KPIs) relevant to retail. Discuss how you’ve achieved or exceeded KPIs in previous roles, and how you plan to do the same at Clarks. This shows that you’re results-driven and understand the importance of metrics in retail.
✨Dress the Part
Since Clarks values a smart appearance, make sure to dress appropriately for the interview. Wear something that reflects the brand's style while also being professional. This will demonstrate your understanding of their company culture right from the start.
