At a Glance
- Tasks: Create memorable experiences for customers and achieve sales goals in a stylish environment.
- Company: Join Hackett, a global fashion brand with a rich British heritage.
- Benefits: Enjoy a generous employee discount, skill development, and a vibrant team culture.
- Other info: Dynamic, inclusive workplace with opportunities for growth and collaboration.
- Why this job: Be part of a creative team that values passion for fashion and customer connection.
- Qualifications: Two years of fashion retail experience and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for: We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the stores objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements
How we picture you: You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers. You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communications skills.
What we offer you: We offer you to become part of a global fashion company with endless possibilities to develop new skills and grow. Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. You can count on a large discount on all our brands so you can wear our clothes with pride.
Hackett London (Westfield White City) - Sales Consultant 20h employer: FashionUnited Group
Hackett London is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and attention to detail are celebrated. As a Sales Consultant at our Westfield White City location, you will enjoy opportunities for personal growth within a global fashion company, alongside a supportive team that values collaboration. With generous employee discounts and a commitment to nurturing talent, Hackett offers a rewarding environment for those passionate about fashion and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London (Westfield White City) - Sales Consultant 20h
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's heritage, values, and product range. This way, when you walk into that interview, you can show off your passion and knowledge, making a memorable impression.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident in showcasing your ability to connect with customers and provide top-notch service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Consultant. Plus, it shows your genuine interest in joining the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of the Hackett family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Hackett London (Westfield White City) - Sales Consultant 20h
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with Hackett's values.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in fashion retail and showcase your skills that match the job description. We want to see how you fit into our team!
Be Personable and Authentic:In your written application, don’t be afraid to show your personality! We’re looking for someone who can connect with customers, so let us know what makes you unique and how you can contribute to a positive team environment.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our Hackett family!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before your interview, dive deep into Hackett's history, values, and product range. Understanding the brand's British heritage and attention to detail will help you connect with the interviewers and show your genuine passion for fashion.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you attracted and retained customers, as this aligns perfectly with the role's focus on creating memorable brand experiences.
✨Dress the Part
Since you're applying for a fashion retail position, make sure to dress in a way that reflects Hackett's style. This not only shows your understanding of the brand but also demonstrates your personal fashion sense and attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or the store's objectives. This shows your enthusiasm for the role and your desire to be part of a positive team environment, which is crucial for success at Hackett.
