At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer experiences and achieve store targets.
- Company: Join Reiss, a leading luxury brand with a strong global presence.
- Benefits: Enjoy a seasonal business wear allowance, bonuses, health support, and 25 days annual leave.
- Other info: Diversity and inclusion are at the heart of our culture; all backgrounds are welcome.
- Why this job: Be part of a vibrant team in a fast-paced environment while making a real impact.
- Qualifications: Previous retail management experience and a passion for premium products are ideal.
The predicted salary is between 30000 - 40000 € per year.
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
As part of our Retail team, you’ll be joining our Store in Manchester Airport on a full-time permanent basis as our Assistant Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.
What you’ll be doing:
- Planning the long-term Store goals
- Managing the overall store operations and performance
- Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
- Managing stock levels and making key decisions about stock control to minimise loss
- Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
- Taking responsibility for recruitment and retaining talent
- Conducting regular performance reviews and probation reviews
What you’ll ideally bring to the role:
- You’ll have previous retail management experience in a similar size operation
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering exceptional customer service through your team
- Be highly visual and have excellent commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Fully funded health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Assistant Store Manager | Lakeside in Grays employer: FashionUnited Group
Reiss is an exceptional employer that prioritises employee growth and well-being, offering a range of benefits including seasonal business wear allowances, rewarding bonus structures, and comprehensive health support. Our vibrant work culture fosters teamwork and excellence, ensuring that every team member feels valued and empowered to deliver outstanding customer experiences in our Lakeside store. Join us to be part of a luxury brand that not only values diversity but also invests in the personal and professional development of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager | Lakeside in Grays
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's values, products, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the Assistant Store Manager role, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous retail roles. Be ready to share specific examples that highlight your leadership skills and ability to deliver exceptional customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reiss family and ready to contribute to our success.
We think you need these skills to ace Assistant Store Manager | Lakeside in Grays
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for retail and luxury products shine through. We want to see that you genuinely care about providing exceptional customer service and creating a standout store environment.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in retail management. Focus on your achievements and how you've contributed to previous teams, especially in terms of increasing performance and delivering great customer experiences.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Assistant Store Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Reiss.
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product lines. Understanding their commitment to sustainability and luxury will help you connect your experience with their brand ethos during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past, handled challenges, and delivered exceptional customer service. Be ready to discuss specific situations where you made a positive impact.
✨Demonstrate Commercial Awareness
Familiarise yourself with current retail trends and how they affect luxury brands. Be prepared to discuss how you can contribute to achieving store targets and enhancing performance through effective stock management and merchandising strategies.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
