At a Glance
- Tasks: Shape and deliver engaging training experiences for our global retail teams.
- Company: Join Burberry, a leading luxury brand with a collaborative culture.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Dynamic role with opportunities to build relationships and enhance learning experiences.
- Why this job: Be at the forefront of retail training and make a real impact globally.
- Qualifications: 3+ years in coordination, retail experience, and strong Microsoft Office skills.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for a highly organised and driven Global Retail Training Coordinator to help shape and deliver best-in-class training experiences across our international retail network. This is a fantastic opportunity to play a central role in a fast-paced, collaborative environment, supporting global communications, managing digital learning platforms, and ensuring seamless coordination of retail training programmes worldwide.
RESPONSIBILITIES
- Global Retail Communications
- Partner with cross-functional teams to deliver clear, engaging weekly communications to retail teams globally.
- Create and manage content across retail training communication channels.
- Coordinate the end-to-end translation process for training programmes, ensuring timely delivery and accuracy.
- Act as the go-to expert for the Retail Training App, supporting users and resolving issues.
- Manage onboarding, content updates, and user engagement.
- Analyse usage insights and share performance updates with stakeholders.
- Lead training sessions to maximise adoption and effectiveness.
- Continuously improve the platform and learner experience.
- Training & Operations Coordination
- Manage team calendars and global rollout plans, driving efficiency and consistency.
- Maintain and update retail training tools and programmes.
- Build strong relationships with internal teams and external partners.
- Organise global events, including the annual Retail Excellence incentive trip.
- Support business calls, reporting, and cross-functional alignment.
- Deliver insights through reporting and programme analysis.
- Provide logistical and administrative support for key meetings and initiatives.
PERSONAL PROFILE
- 3+ years in a coordination or project management role (preferred).
- Retail experience (store or head office).
- Experience working cross-functionally with multiple stakeholders.
- Strong skills in Microsoft Office (Excel, PowerPoint, SharePoint).
- Experience with learning management systems or digital training platforms.
- Exposure to managing digital learning tools (desirable).
- A natural problem solver with a commercial mindset and a passion for retail.
- Exceptionally organised, able to manage multiple projects in a fast-paced environment.
- Confident communicator with strong interpersonal skills.
- Detail-oriented with excellent follow-through.
- A collaborative team player who thrives on building relationships.
- Passionate about creating engaging, people-focused experiences.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Global Retail Training Co-ordinator employer: FashionUnited Group
At Burberry, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation. As a Global Retail Training Coordinator, you will benefit from extensive professional development opportunities, a supportive team environment, and the chance to make a meaningful impact across our international retail network. Our commitment to employee growth, coupled with our focus on delivering engaging training experiences, makes Burberry a truly rewarding place to advance your career.
