At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales goals.
- Company: Join the FashionUnited Group at Nike Oxford Circus, a leader in sports and fashion.
- Benefits: Enjoy competitive pay, bonuses, and a supportive work environment.
- Other info: Be part of a passionate team and grow your career in an exciting industry.
- Why this job: Inspire others while working in a vibrant, fashion-forward setting.
- Qualifications: Four years in retail or customer service with strong coaching skills.
The predicted salary is between 30000 - 40000 € per year.
FashionUnited Group is seeking a Service focused Floor Manager for its Nike Oxford Circus store. In this role, you will deliver exceptional consumer service and ensure a premium brand experience, leading and motivating your team while achieving sales targets.
The ideal candidate will have a minimum of four years in customer service or retail, with proven skills in team coaching and effective communication. Join us to be part of a supportive team in the sports and fashion industry.
Floor Manager & Service Coach — Lead, Inspire, Bonus employer: FashionUnited Group
FashionUnited Group is an excellent employer, offering a vibrant work culture that prioritises teamwork and personal growth. As a Floor Manager & Service Coach at our Nike Oxford Circus store, you will benefit from competitive bonuses, comprehensive training programmes, and the opportunity to inspire a passionate team in a dynamic retail environment. Join us to elevate your career while delivering exceptional service in the heart of one of London's most iconic shopping destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager & Service Coach — Lead, Inspire, Bonus
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Nike or similar brands. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality during interviews! We want to see how you lead and inspire others. Share stories that highlight your coaching skills and how you've motivated your team in the past.
✨Tip Number 3
Research the brand! Understand Nike's values and culture so you can align your answers with what they stand for. This shows you're genuinely interested and ready to deliver that premium brand experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Floor Manager & Service Coach — Lead, Inspire, Bonus
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering exceptional consumer service shine through. We want to see how you can inspire and motivate a team to create a premium brand experience.
Highlight Your Experience:Make sure to detail your four years of experience in customer service or retail. We’re looking for proven skills in team coaching, so share specific examples of how you've led teams to success in the past.
Communicate Clearly:Effective communication is key in this role. Use clear and concise language in your application to demonstrate your ability to convey ideas and lead a team. Remember, we value clarity just as much as creativity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Let’s get started!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research Nike and its values. Understand their brand ethos and how they position themselves in the market. This will help you demonstrate your passion for the brand and show that you're aligned with their mission.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully coached and motivated others in previous roles. Be ready to discuss specific situations where your leadership made a difference in achieving sales targets or improving customer service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or resolve team conflicts. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, focus on how you convey your ideas and listen actively. You might even want to ask insightful questions about the team dynamics or store goals, showing that you’re not just a good communicator but also genuinely interested in the role.
