Facilities Executive

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

We’re looking for a proactive and highly organised Facilities Executive to join our centre management team in Ashford and help us deliver an exceptional, safe and welcoming environment for our guests, brand partners and colleagues. This role is central to ensuring our centre operates smoothly every day, with high standards of safety, security and service. You’ll be the first point of contact for all facilities issues, working closely with tenants, contractors and local authorities to keep the centre safe, compliant and operational. From coordinating shop fit works and managing emergency procedures, to overseeing permits, audits and our CAFM system, you’ll play a key role in protecting the asset and supporting an exceptional guest experience. You’ll also help drive sustainability and cost‑efficiency by monitoring utilities, analysing data and identifying opportunities for improvement. Keeping on top of health, safety and building regulations will be essential as you support risk management, accident investigations and continuous improvement across the centre.

We’re looking for someone who is confident, collaborative and committed to maintaining a safe and high‑quality environment. Ideally, you’ll have:

• Knowledge of local legislation and risk/security management.
• Experience in facilities management (qualification desirable) within a similar sector i.e. leisure, retail, hospitality.
• Understanding of ISO 14001 and environmental/sustainability practices.
• Strong communication and relationship‑building skills.
• Analytical ability, including budgeting and forecasting.
• Solid IT skills (Word, Excel, Outlook, AutoCAD, PowerPoint).

Benefits:

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%.
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at our Designer Outlets.
• Flexible Working: Hybrid working options where possible to accommodate your needs.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross‑country projects, international secondments, and a calendar of core development opportunities.
• Values‑Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.

At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact.