At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, a leading brand known for its innovative retail experience.
- Benefits: Competitive salary, monthly bonuses, generous uniform allowance, and exclusive discounts.
- Other info: Enjoy a vibrant work culture with parties, incentives, and excellent career growth opportunities.
- Why this job: Be the face of Pandora and inspire your team to create unforgettable customer experiences.
- Qualifications: Proven retail management experience and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We are currently seeking a proactive, results-driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high-performing team to beat their targets and provide a world-class service, then we’d love to have you join us!
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will manage the assistant manager and a team of supervisors and sales assistants, supporting them to create special memories for our customers.
Key responsibilities
- Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising opportunities to exceed KPIs, whilst setting an example in exemplary customer service.
- Maintain a strong retail floor presence, educating and influencing the store, and ensuring back-of-house activities enable successful commercial execution.
- Become a Pandora product expert through thorough training and, with support from the regional sales manager, nurture and develop your team to unlock their full potential and support their succession.
Desired qualifications
- Proven experience driving sales and profitability in store.
- Passion for driving a culture of exemplary customer service.
- Ability to understand and translate Pandora’s local and global business strategy into the delivery of store, regional and division KPIs.
- Experience using data to identify trends, issues and root causes, and the ability to act on opportunities.
- Strong communication skills to establish and coach a high-performing team.
- Adaptable and flexible to changing business needs.
- Positive, can-do attitude with enthusiasm for Pandora product and core values.
- Well-presented appearance and passion for retail.
Benefits
- Highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (potential 20% for stretch targets).
- Generous annual jewellery uniform allowance.
- Access to online benefits platform with retail, hospitality and entertainment discounts.
- Support for you and your loved ones through our Retail Trust (health, wellbeing, financial and legal advice).
- Parties, incentives and gifts throughout the year.
- Employee discount and other excellent benefits.
Location: England, United Kingdom of Great Britain and Northern Ireland.
We think you need these skills to ace Store Manager - Cheshire Oaks (Full-Time) in Ellesmere Port
Retail Operations Management
Team Leadership
Sales and Profitability Analysis
Customer Service Excellence
KPI Achievement
Data Analysis
Communication Skills
