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- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team that inspires customers every day.
- Qualifications: Flexible schedule, excellent communication skills, and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities include:
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with our wonderful customers and educating them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policy and procedures for security & health & safety and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required:
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast‑paced, sales‑driven atmosphere.
Working Conditions: Retail environment.
The Extras include:
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro‑rated if working part‑time).
- Refer a friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice.
Store Assistant - 8 Hours - Sweaty Betty in Ellesmere Port employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty in Ellesmere Port
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our ethos of empowerment and customer experience.
✨Tip Number 2
Practice your people skills! As a Store Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with engaging and building rapport. We want to see your enthusiasm shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the Sweaty Betty style. It shows you understand our brand and are ready to represent us on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and values while you’re at it. Let’s make this happen together!
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Sweaty Betty and our brand lifestyle shine through. We love candidates who are genuinely excited about our products and can convey that passion in their words.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Store Assistant role. Mention any relevant retail experience or customer service skills that demonstrate you can create amazing experiences for our customers.
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you unique – we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re serious about joining the Sweaty Betty team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand
Before your interview, take some time to really understand Sweaty Betty and its mission. Familiarise yourself with their products and values. This will not only show your passion for the brand but also help you connect your answers to what they stand for.
✨Showcase Your Customer Service Skills
As a Store Assistant, you'll be all about creating amazing experiences for customers. Prepare examples from your past where you've gone above and beyond for a customer. Highlight your communication skills and how you build rapport, as this is key to the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or achieving sales targets. Think through your responses ahead of time, focusing on how you'd maintain a positive attitude and ensure customer satisfaction.
✨Demonstrate Flexibility and Enthusiasm
Wolverine Worldwide values flexibility and a positive attitude. Be prepared to discuss your availability and willingness to work weekends or holidays. Show your enthusiasm for learning and sharing product knowledge, as this aligns perfectly with their team culture.