White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.
Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like-minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.
Who you are:
- · A confident and knowledgeable leader, with an entrepreneurial spirit.
- · Ambitious, positive and energetic with a passion to succeed.
- · Proven record of driving growth through trading and operational efficiency.
- · A commercially minded strategic thinker with strong analytical skills.
- · A team player, holding a pivotable role within the trading team.
- · Proactive, adaptable, and comfortable managing change in a fast-paced retail environment.
Primary objective of the job:
The e-Commerce Trading Executive is responsible for actively managing and optimising all site content to deliver the best possible customer experience and support trading performance across all channels. Working closely with the Digital Marketing, Digital Optimisation and wider eCommerce teams, the role exists to maximise conversion, elevate customer experience and drive profitable growth.This is a commercially led role that sits at the heart of the Ecommerce team.
What you’ll be doing:
Trading & site management
Actively manage the trading calendar to ensure all updates are briefed in on time.
Coordinate new campaign and product launches, working closely with the Marketing and Product teams.
Lead and coordinate major seasonal site transitions, including content briefing, content loading, navigation restructuring, PLP optimisation, category re-mapping and implementation of seasonal trading strategies.
Build and maintain homepages and landing pages to support trading priorities and campaign launches.
Continuously check the site to deliver the best possible customer experience.
Test and sign off on the staging site.
Test promotions before going live.
Be available for on-site checks ahead of key launches and promotions, including outside standard hours where required, with time off in lieu given in return.
Check MD pricing has been uploaded and scheduled for Sale launch.
Organise merchandised categories and influence visual merchandising.
Use merchandising tools to create category pages, including content mapping, copy implementation and product curation, in collaboration with the digital marketing team.
Utilise conversion optimisation tools to improve key web metric including revenue / demand
Plan, build and maintain site navigation structures and taxonomy to improve discoverability and the customer journey.
Work with the creative team to use the best imagery, and flag imagery issues with the imagery team to support reshoot requirements and maintain tracking.
Performance & optimisation
Review product and asset performance to influence the briefs.
Monitor the competition and report on ideas.
Suggest A/B tests to maximise performance.
Own day-to-day management of outfitting tool, including performance monitoring and quality assurance.
Maintain and optimise returns tracking pages.
Maintain product review groupings.
Email & operational
Recommend products to be used on emails and check links before approval.
Update and maintain terms and conditions.
Team & ad-hoc
Work closely with the rest of the e-Commerce team to support all trading activity across all channels.
Support the rest of the e-Commerce team with ad-hoc projects.
What you’ll need:
- · Proven experience in an Ecommerce trading role, ideally within fashion, lifestyle or retail
- · Strong commercial acumen with a track record of delivering against demand and revenue targets
- · Experience reporting on Ecommerce KPIs including conversion, AOV, sessions, demand and margin
- · Solid understanding of on-site merchandising, including algorithm-based and manual rules
- · Experience working cross-functionally with digital marketing, optimisation teams, creative and buying/merchandising teams
- · Ability to demonstrate commercial awareness with an understanding of consumer trends and competitors
- · Strong analytical and numerical skills, with confidence using data to drive decisions.
- · Excellent relationship-building and negotiation skills
- · Highly organised, collaborative, and commercially focused
What we will offer you:
- · Hybrid working. 3 days per week in our head office, Oval.
- · Annual bonus opportunity
- · 2 extra (paid!) days off per year to volunteer in the local community
- · Subsidised BUPA Dental Insurance
- · Healthcare cash plan and Life Assurance
- · Interest free season ticket loan
We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age
Want to know more about working at White Stuff?
England, United Kingdom of Great Britain and Northern Ireland
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Ecommerce Trading Executive employer: FashionUnited Group
At REISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant area of Islington, our team enjoys a supportive environment with ample opportunities for professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to be part of a forward-thinking company that values your contributions and empowers you to achieve your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Trading Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like FashionUnited Group are looking for when hiring for a Ecommerce Trading Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to FashionUnited Group for the Ecommerce Trading Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at FashionUnited Group as a Ecommerce Trading Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out FashionUnited Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Trading Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at FashionUnited Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with FashionUnited Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at FashionUnited Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at FashionUnited Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that FashionUnited Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at FashionUnited Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
