Ecommerce Executive

Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics, we’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.

The Role

We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands. The ideal candidate is analytical, proactive and passionate about ecommerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance.

Key Responsibilities

• Ecommerce Trading & Site Management
  • Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.
  • Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.
  • Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.
  • Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.
  • Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.
  • Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.
• Campaign & Launch Execution
  • Support the execution of key brand campaigns, product drops and promotional events.
  • Coordinate launch schedules with Buying, Creative, Marketing and CRM teams.
  • Ensure all assets, copy and links are accurate and delivered on time.
  • Assist with A/B testing and optimisation initiatives.
• Reporting & Analysis
  • Monitor daily trading performance, KPIs and website analytics.
  • Produce regular ecommerce performance reports with actionable insights.
  • Analyse customer behaviour, product performance and conversion metrics.
  • Identify opportunities to improve revenue, conversion, AOV and customer experience.
• Cross-Functional Collaboration
  • Work closely with Marketing, CRM, Paid Media, Buying, Merchandising, Creative and Tech teams.
  • Support the delivery of integrated campaigns across all customer touchpoints.
  • Communicate trading priorities and performance updates to internal stakeholders.
• Ecommerce Operations
  • Assist with troubleshooting website issues and escalating bugs where required.
  • Support product upload processes and catalogue management.
  • Ensure all onsite content is aligned with brand guidelines and commercial objectives.
  • Maintain high standards of accuracy across all ecommerce activity.

Skills & Requirements

• Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role.
• Experience working within fashion, retail or a fast-paced ecommerce business preferred.
• Strong commercial awareness and analytical mindset.
• Excellent organisational skills and attention to detail.
• Confident using ecommerce platforms, CMS systems and analytics tools.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proactive, adaptable and solutions-focused approach.
• Passion for fashion, ecommerce and digital customer experience.
• Experience using Shopify platform.
• Knowledge of Search, Merchandising and Recommendation tools.
• Understanding of onsite merchandising and CRO principles.
• Experience working across international ecommerce markets.

What's on offer?

• 50% discount on all Oh Polly and Bo+Tee products.
• An extra day off for your birthday.
• Corporate gym membership (subject to tax).
• Cycle to work scheme.
• Learning and development opportunities.
• Company pension.
• Company social events.

This Company is an equal opportunities employer. Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.