At a Glance
- Tasks: Deliver top-notch service and assist in training new team members.
- Company: Join Nike, a leader in sports and fashion, in a vibrant retail environment.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth until September 2026.
- Why this job: Be part of a dynamic team and represent a globally recognised brand.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 12 - 15 £ per hour.
Nike Croydon is looking for a part‑time 20‑hour Retail Assistant to join our team and provide world‑class service to the consumer.
What you bring
- Using your expertise in exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (such as operating the cash register, managing incoming and outgoing goods, refilling products on the shop floor, building visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge of digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about Nike products and services.
- Improving your own knowledge via our tools and training courses to stay up‑to‑date and seek more insights on sales trends, Nike products, services, and culture.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values collaboration.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in‑store employee discounts and a brand‑new Nike outfit to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability
- Must be available on Saturday and Sunday.
- This is a fixed‑term opportunity until 06 September 2026.
Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon employer: FashionUnited Group
Nike Croydon offers an exceptional work environment for Retail Assistants, where you can thrive in a supportive team that values collaboration and personal growth. With competitive compensation, generous employee discounts, and opportunities for performance-based bonuses, you'll be part of a leading brand in the sports and fashion industry, all while enjoying a vibrant culture that encourages continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products, values, and culture. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and what it’s really like to work at Nike Croydon. Plus, a referral from someone in the know can give your application a serious boost!
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing exceptional service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories in interviews to demonstrate your experience and commitment to great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from Nike, so you won’t miss out on any opportunities!
We think you need these skills to ace Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports and the Nike brand shine through. We want to see how your enthusiasm can translate into providing top-notch service to our consumers.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you have in customer service or retail. We’re looking for effective communicators who can connect with our customers and create a premium brand experience.
Be Specific About Your Availability:Since this role requires weekend availability, be clear about when you can work. We appreciate honesty and flexibility, so if you can commit to those hours, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at FashionUnited Group
✨Know Your Nike Products
Before the interview, brush up on your knowledge of Nike products and services. Familiarise yourself with their latest collections and any unique features. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be prepared to talk about your experiences working collaboratively with others. Highlight how you’ve supported teammates in training or achieving sales targets, as this aligns with the role's requirements.
✨Flexibility is Key
Since the role requires availability on weekends and holidays, be ready to discuss your flexibility with scheduling. Show that you're open to working various shifts and can adapt to the store's needs, which is crucial for a retail position.
