At a Glance
- Tasks: Manage customer accounts and resolve financial claims with iconic brands.
- Company: Join VF Corporation, a global leader in lifestyle apparel and footwear.
- Benefits: Enjoy 25 days holiday, employee discounts, and health initiatives.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Kickstart your finance career while working with top brands like Vans and The North Face.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 24500 - 24500 £ per year.
Credit Resolution Coordinator - Maternity Cover
Department: Other
Location: Nottingham
Salary: From £24,500 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
This role could be based at The Calverton office, Nottinghamshire.
As a Credit Resolution Coordinator you will be responsible for managing a portfolio of large and small business customer accounts. Your role will focus on investigating and problem solving our customers' claims and issues related to their invoices, shipments, commercial contracts, and other financial documentation. You will collaborate with internal and external stakeholders to identify root causes, implement corrective actions, and prevent future issues, helping to reduce errors or delayed payments.
How You Will Make a Difference:
- Manage your portfolio of customers daily, using both internal systems and customer platforms to ensure data accuracy and up-to-date account status.
- Investigate, analyse, and resolve claims and disputes, such as pricing issues, delivery discrepancies, short payments, returns, and other deduction-related queries.
- Collaborate with cross-functional teams (Sales, Logistics, Customer Operations, and Credit) to obtain information, validate claims, and drive timely resolution.
- Monitor open items and deductions, ensuring proper documentation, root-cause identification, and alignment with VF policies.
- Contribute to continuous improvement, bringing forward fresh ideas to streamline processes, reduce disputes, and enhance the claims management workflow.
Skills for Success:
- Love communicating - build relationships, answer questions, communicate by video, as well as by email and messaging.
- A proactive approach to your work and willingness to learn new skills.
- A team player able to build and maintain relationships at all levels.
- Highly organized and conscientious as well as thorough and methodical in your work.
- Great problem-solving skills.
- Happy to work with numbers and data every day.
- Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial, but we can teach you!
What’s in it For You:
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- 50% employee discount on all VF brands both in store and online.
- Subsidized canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Limited secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity:
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Credit Resolution Coordinator - Maternity Cover employer: FashionUnited Group
FashionUnited Group is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Manchester. With competitive salaries, performance-based bonuses, and a generous uniform allowance, we prioritise employee satisfaction and growth, offering ample opportunities for career advancement within the luxury retail sector. Join us to be part of a team that is dedicated to delivering exceptional service while enjoying the vibrant atmosphere of one of the UK's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Resolution Coordinator - Maternity Cover
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like FashionUnited Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Resolution Coordinator - Maternity Cover
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to FashionUnited Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on FashionUnited Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at FashionUnited Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with FashionUnited Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at FashionUnited Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former FashionUnited Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
