At a Glance
- Tasks: Lead a passionate barista team and ensure exceptional coffee quality.
- Company: Join the vibrant Carhartt WIP family, known for its rich heritage and community spirit.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Other info: Engage in community events and collaborations that bring our space to life.
- Why this job: Be the heartbeat of our coffee shop, creating memorable experiences for customers.
- Qualifications: Proven leadership skills and a deep love for specialty coffee.
The predicted salary is between 30000 - 42000 £ per year.
Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work in Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.
Reporting to the Store Manager, the Coffee Manager at the Carhartt WIP Coffee Shop Kings Cross is the heartbeat of the space - setting the standard for both exceptional coffee and genuine customer connection. In this role, you’ll lead and inspire a passionate barista team, champion outstanding coffee quality, and create an environment where people feel welcomed, energised, and part of the wider Carhartt WIP community. This is a hands-on leadership role for someone who thrives in a fast-paced environment, has a deep appreciation for high-quality coffee, and is passionate about building a space where people come together.
Your Responsibilities
- Champion specialty coffee excellence, ensuring every drink served meets the highest quality standards.
- Create a welcoming atmosphere where customers feel part of the Carhartt WIP community.
- Engage with customers, building relationships that turn first-time visitors into regulars.
- Recruit, train, and develop a high-performing barista team who share a passion for coffee and hospitality.
- Oversee daily operations including opening, closing, and smooth service flow during busy periods.
- Manage rotas aligned with customer footfall and business needs.
- Ensure stock levels, ordering, and waste management are effectively controlled.
- Ensure the coffee shop environment reflects the Carhartt WIP aesthetic and brand values.
- Support in-store activations, community events, and collaborations that bring the space to life.
- Take ownership of sales performance and operational KPIs.
- Handle customer feedback and resolve issues professionally and proactively.
- Ensure all food safety, hygiene, and health & safety standards are consistently met.
- Maintain coffee equipment and ensure the bar area is always clean, organised and operating efficiently.
Your Profile
- A natural leader who motivates and inspires teams to deliver exceptional service, with demonstrable management experience.
- Passionate about creating meaningful customer connections and memorable experiences.
- Strong communicator who thrives in a collaborative environment.
- Deep appreciation for specialty coffee and commitment to quality.
- Strong barista knowledge including espresso preparation, milk texturing, and workflow efficiency.
- Strong understanding of KPIs, sales performance, and operational efficiency.
- Confident managing rotas, stock levels, and day-to-day operational challenges.
Coffee Manager (m/f/x) employer: FashionUnited Group
FashionUnited Group is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Manchester. With competitive salaries, performance-based bonuses, and a generous uniform allowance, we prioritise employee satisfaction and growth, offering ample opportunities for career advancement within the luxury retail sector. Join us to be part of a team that is dedicated to delivering exceptional service while enjoying the vibrant atmosphere of one of the UK's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Manager (m/f/x)
✨Tip Number 1
Get to know the Carhartt WIP vibe! Before your interview, spend some time in the coffee shop. Chat with the baristas and customers to understand the community feel. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your coffee passion! Bring along your favourite coffee stories or experiences. Whether it’s a unique brewing method you love or a memorable customer interaction, sharing these will highlight your enthusiasm for the role and the brand.
✨Tip Number 3
Prepare to discuss your leadership style! Think about how you’ve motivated teams in the past. Be ready to share specific examples of how you’ve inspired others to deliver exceptional service, especially in a fast-paced environment like a coffee shop.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics, upcoming events, or how they maintain their coffee quality. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Coffee Manager (m/f/x)
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had with specialty coffee and how it fuels your desire to create a welcoming atmosphere for customers.
Highlight Your Leadership Skills:As a Coffee Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've motivated teams in the past and how you plan to inspire your barista crew at Carhartt WIP.
Connect with Our Community Vibe:We’re all about building connections, so reflect that in your application. Mention any previous roles where you’ve engaged with customers and created memorable experiences, showing us you understand the Carhartt WIP community spirit.
Keep It Professional Yet Personal:While we want to see your personality, remember to keep your application professional. Use clear language, check for typos, and ensure your passion comes across without losing that polished touch. And don’t forget to apply through our website!
How to prepare for a job interview at FashionUnited Group
✨Know Your Coffee Inside Out
Make sure you brush up on your coffee knowledge before the interview. Understand different brewing methods, espresso preparation, and what makes specialty coffee stand out. Being able to discuss your favourite beans or brewing techniques will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Coffee Manager, you'll be leading a team, so be ready to share examples of how you've motivated and inspired others in the past. Think about specific situations where you’ve successfully trained staff or improved team performance, and be prepared to discuss these during the interview.
✨Emphasise Customer Connection
Carhartt WIP values genuine customer relationships, so think of ways you've created memorable experiences for customers in previous roles. Be ready to share stories that highlight your ability to engage with customers and turn them into regulars.
✨Understand the Brand and Its Community
Familiarise yourself with Carhartt WIP's history, values, and community involvement. Show that you understand their aesthetic and how you can contribute to creating a welcoming atmosphere that reflects the brand. This will demonstrate your commitment to being part of their team.
