Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build relationships with clients and deliver a personalised luxury experience.
- Company: Join Burberry, a leading luxury fashion brand with a rich heritage.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Other info: Work in a vibrant environment on London Bond Street with a focus on teamwork.
- Why this job: Be part of a dynamic team and inspire clients with your passion for fashion.
- Qualifications: Sales experience and a strong interest in fashion and luxury products.
The predicted salary is between 30000 - 40000 £ per year.
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service, the Client Advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
- Meet and exceed individual and store sales and other commercial KPIs.
- Through storytelling and passion for the brand, inspire our clients, creating desire and love for Burberry with every client interaction.
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling.
- Follow the Client journey to elevate the Client experience in the store: ensure a great initial impression; discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client.
- Be efficient in following-up and delivering after-sales services to our clients.
- Contribute to the daily operations of the store, maintaining high luxury standards in both front and back of house, including appropriate level of product replenishment, support with inventory management, markdowns, and stockroom maintenance when required.
- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines.
- Foster teamwork and a positive work climate.
- Build meaningful relationships with Clients.
- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset.
- Drive retention of clients, ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or client requests.
PERSONAL PROFILE
- A proven track record in delivering sales and exceeding targets.
- Previous experience in clientelling.
- A strong interest in fashion, art and culture.
- Strong product knowledge and good understanding of store retail operations.
- Understanding of competitor products.
- Experience working as part of a team.
- Fluent in local language; English proficiency is desirable. Other language knowledge is desirable.
- Demonstrates confidence, curiosity, conviction, and care.
- Enjoys being part of a team.
- Energetic, pro-active and self-motivated.
- Detail-oriented and creative with a passion for selling.
- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels.
- Results driven and commercial mindset.
- Flexible, collaborative and adaptable approach to work.
Burberry is an Equal Opportunities Employer and, as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor - London Bond Street employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - London Bond Street
✨Tip Number 1
Get to know the brand inside out! Dive deep into Burberry's history, values, and latest collections. When you walk into that interview, your passion for the brand will shine through, and trust us, they’ll love it!
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave your experiences into engaging narratives that highlight your client engagement skills. Remember, it’s all about creating a connection with the interviewer.
✨Tip Number 3
Show off your sales achievements! Be ready to discuss specific examples of how you've exceeded targets in the past. Numbers speak volumes, so don’t shy away from sharing your successes!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And hey, if you’re keen on this position, make sure to apply through our website for a smoother process!
We think you need these skills to ace Client Advisor - London Bond Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and luxury shine through! We want to see how you connect with the Burberry brand and how you can inspire clients with your enthusiasm.
Tailor Your Experience: Make sure to highlight your previous experience in clientelling and sales. We’re looking for specific examples of how you've exceeded targets and built relationships with clients, so don’t hold back!
Be Personable: Your application should reflect your personality. Use a friendly tone and show us that you’re not just about numbers but also about creating memorable experiences for clients. We value authenticity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand Inside Out
Before the interview, dive deep into Burberry's history, values, and latest collections. Being able to discuss specific products and how they align with the brand's identity will show your passion and knowledge, which is crucial for a Client Advisor role.
✨Master the Art of Storytelling
Prepare to share personal stories that highlight your experience in client engagement and sales. Think about times when you created memorable experiences for clients or exceeded sales targets. This will demonstrate your ability to inspire and connect with customers.
✨Showcase Your Styling Expertise
Brush up on current fashion trends and be ready to discuss how you would style different pieces from Burberry’s collection. This not only shows your product knowledge but also your ability to elevate the client experience through personalised styling advice.
✨Demonstrate Your Team Spirit
Be prepared to talk about your experience working in teams and how you contribute to a positive work environment. Burberry values collaboration, so sharing examples of how you've supported colleagues or fostered teamwork will resonate well with the interviewers.