Client Advisor F/M - London Harrods

Client Advisor F/M - London Harrods

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and drive sales in a luxury retail environment.
  • Company: Join the iconic Stone Island team at Harrods, known for innovation and independence.
  • Benefits: Competitive pay, dynamic work culture, and opportunities for personal growth.
  • Other info: Diverse and inclusive workplace celebrating individuality.
  • Why this job: Be part of a unique brand that values creativity and self-reliance.
  • Qualifications: Sales experience and passion for luxury fashion are essential.

The predicted salary is between 30000 - 40000 € per year.

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full‑time Client Advisor to join our team at the London Harrods department store.

Your Impact

The Day‑To‑Day

  • Product Knowledge
    • Has strong knowledge of the collection
    • Provides insights on fabrics and product specificities
  • Business
    • Drives Sales, achieving individual results and contributing to the team ones
    • Maximises sales opportunity leveraging cross‑selling
  • Operations / Stock Management
    • Supports BOH organization and procedures implementation as well as replenishment / transfer activities
    • Supports the maintenance of the store’s visual merchandising standards
    • Opening and closing responsibilities

Qualifications

  • Previous experience in sales roles
  • Experience in structured luxury fashion/retail companies is a plus
  • Previous international experience both in professional and non‑professional contexts
  • Passion for retail, client service and the luxury fashion industry
  • Excellent understanding of the luxury sector and product sensitivity
  • Strong communication skills
  • Willingness to evolve in the organisation
  • Fluency & sophistication in English, Mandarin, and another language is a plus
  • Digitally aware and open to new ways of working
  • Ability to work in a fast‑paced, changing environment

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation. Self Reliance | Solidarity | Engineering Mindset | Material Obsession

If you are ready to follow your compass with Stone Island, apply now!

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Client Advisor F/M - London Harrods employer: FashionUnited Group

At Stone Island, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and self-reliance. As a Client Advisor at our prestigious London Harrods location, you will not only have the opportunity to engage with a diverse clientele but also benefit from ongoing professional development and a supportive team environment that encourages personal growth. Join us to be part of a community that values your unique contributions and empowers you to follow your own compass in the luxury fashion industry.

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Contact Detail:

FashionUnited Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Advisor F/M - London Harrods

Tip Number 1

Get to know the brand inside out! Dive deep into Stone Island's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with the team and show that you truly resonate with their spirit.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn, attend industry events, or even pop into the store for a chat. Building relationships can give you insider info and might just land you a referral!

Tip Number 3

Showcase your passion for luxury retail! During interviews, share your experiences and what excites you about the fashion industry. Let your enthusiasm shine through; it’s contagious and can set you apart from other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Stone Island famiglia. Don’t miss out on this opportunity!

We think you need these skills to ace Client Advisor F/M - London Harrods

Product Knowledge
Sales Skills
Cross-Selling
Visual Merchandising
Stock Management
Communication Skills
Client Service

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your love for retail and the luxury fashion industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the Stone Island spirit and values.

Highlight Relevant Experience:Make sure to mention any previous sales roles or experience in luxury fashion. We’re keen on seeing how your background aligns with what we do at Stone Island, so don’t hold back on those details!

Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and how it connects to our community and culture at Stone Island.

Apply Through Our Website:To make sure your application gets to us directly, head over to our website and apply there. It’s the best way to ensure we see your application and can get back to you quickly!

How to prepare for a job interview at FashionUnited Group

Know Your Stuff

Make sure you have a solid understanding of Stone Island's collections and the unique materials they use. Brush up on the brand's history and values, as this will show your genuine interest and help you connect with the interviewers.

Show Your Sales Savvy

Prepare to discuss your previous sales experiences and how you've driven results in past roles. Think of specific examples where you maximised sales opportunities or contributed to team goals, as this aligns perfectly with what they're looking for.

Embrace the Brand Spirit

Stone Island values independence and innovation, so be ready to share how you embody these traits. Talk about times when you've taken initiative or approached challenges creatively, demonstrating that you can contribute to their unique culture.

Communicate with Confidence

Strong communication skills are key for a Client Advisor role. Practice articulating your thoughts clearly and confidently, and if you speak multiple languages, highlight this during the interview. It shows you're adaptable and ready to engage with a diverse clientele.