Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead sales and service for a luxury watch brand, inspiring your team to excel.
- Company: Join Harrods, a world-renowned luxury department store in Knightsbridge.
- Benefits: Enjoy a supportive environment with career growth opportunities and a dynamic work culture.
- Why this job: Shape client experiences and drive commercial success in a prestigious retail setting.
- Qualifications: Experience in luxury retail, strong leadership, and excellent communication skills.
- Other info: Flexible hours required, including weekends, in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Fine Watches division is now looking for a Brand Manager to lead sales, service and operational excellence for one of our luxury watches brands. This is a rare opportunity to take ownership of a prestigious brand in the world’s most iconic department store, shaping its client experience and driving commercial success.
As Brand Manager, you will be responsible for achieving your brand’s sales and service objectives by inspiring, motivating, and developing your team. You’ll lead by example, setting clear expectations and ensuring the highest luxury retail standards are met at all times. This is a busy, active role where you will be on your feet throughout the day, moving across the shop floor and engaging with customers.
Your role will combine leadership, clientelling and commercial focus – from coaching your team to deliver outstanding service, to analysing sales performance and working closely with Buyers and the brand itself on product assortment and opportunities. You’ll also take responsibility for operational excellence, including stock control, inventory, compliance, and supporting brand events and activations. This role is based at our Knightsbridge store and requires flexibility to work five days out of seven, including weekends.
Key responsibilities include:
- Driving sales and service performance for your brand, ensuring all targets and KPIs are achieved
- Leading and motivating your team to deliver world-class customer experiences
- Proactively building client relationships and encouraging your team to engage in clientelling to drive repeat business
- Monitoring sales trends and writing regular trade reports, including insights on footfall, pipeline leads, and clientelling activity
- Working closely with Buyers, Retail Managers, and brand representatives to influence assortment and share feedback on product performance
- Managing stock integrity, including regular PI counts, condition checks, and repairs
- Maintaining operational standards across merchandising, compliance, and inventory control
- Supporting and participating in brand events, ensuring suitable clients are invited and hosted to the highest standard
About You
You’ll be an ambitious and results-driven retail professional with proven experience in luxury sales and team leadership. Passionate about jewellery and high-end retail, you’ll combine strong commercial acumen with a deep understanding of exceptional customer service.
You will:
- Have experience in a luxury retail environment, ideally within jewellery, watches, or premium fashion
- Be confident leading by example, coaching and motivating your team to achieve ambitious sales targets
- Demonstrate excellent communication and relationship-building skills, with both clients and internal stakeholders
- Be commercially minded, confident analysing performance data and making informed decisions to drive results
- Be highly organised and detail-focused, with experience managing stock, compliance and operational procedures
- Have a strong clientelling mindset and a genuine passion for building lasting customer relationships
- Be flexible, resilient and motivated to deliver excellence in a fast-paced and dynamic environment
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Fine Watches Brand Manager in City of Westminster employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Watches Brand Manager in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Research the luxury watches you’ll be managing and understand their unique selling points. This will help you connect with customers and inspire your team.
✨Tip Number 2
Network like a pro! Attend industry events and connect with other professionals in luxury retail. Building relationships can open doors and give you insights that are invaluable for your role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've motivated teams and driven sales in previous roles. We want to see your passion for luxury retail shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Harrods and making a mark in the luxury watch world.
We think you need these skills to ace Fine Watches Brand Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury watches shine through! Share any relevant experiences or stories that highlight your enthusiasm for the brand and the industry. We want to see that you’re not just looking for a job, but that you genuinely care about the world of fine watches.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Highlight your leadership abilities and any experience in luxury retail. This shows us that you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Fine Watches Brand Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand Inside Out
Before the interview, dive deep into the luxury watch brand you'll be managing. Understand its history, values, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales targets or improved customer service. This will demonstrate your capability to inspire and drive results.
✨Master the Art of Clientelling
Be ready to discuss your approach to building client relationships. Share strategies you've used to engage customers and encourage repeat business. This is crucial for a role focused on delivering exceptional customer experiences.
✨Analyse and Present Sales Data
Brush up on your analytical skills. Be prepared to discuss how you've monitored sales trends and used data to inform decisions. Bring examples of trade reports or insights you've generated in previous roles to showcase your commercial acumen.