At a Glance
- Tasks: Engage customers and create an unforgettable shopping experience at our Cardiff store.
- Company: Join the iconic Dr. Martens brand with a rich heritage and vibrant culture.
- Benefits: Enjoy 65% off footwear, flexible hours, and opportunities for career growth.
- Other info: Flexible shifts and a supportive, inclusive work environment await you.
- Why this job: Be part of a team that values individuality and empowers you to be yourself.
- Qualifications: Retail experience is a plus; passion for Dr. Martens is essential!
The predicted salary is between 10 - 12 € per hour.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
We are looking for flexible part-time Sales Assistants to join at our Cardiff store for 5 hours a week. Our Sales Assistants are the heart and soul of our store experience. Without them, we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied.
If you love Dr. Martens and have an outgoing personality this could be a great role for you!
- Use your passion for Dr. Martens to sell our product and hit individual sales targets (Play your part in achieving the store target).
- Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
- Handle till transactions seamlessly in line with operating procedures.
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team-focused and support the store management team when needed.
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs.
- 65% off all footwear.
- 50% off all accessories.
- Matched pension contributions.
- Opportunities for growth.
- Complimentary access to virtual GP via the RetailTrust.
- Access to our Employee Assistance Programme & Mental Health First Aiders.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Sales Assistant (5hr) - Cardiff employer: FashionUnited Group
Dr. Martens is an exceptional employer that champions individuality and inclusivity, making it a vibrant place to work in Cardiff. With a strong commitment to employee growth, you will enjoy generous discounts on products, matched pension contributions, and access to mental health support, all while being part of a dynamic team that values your unique contributions. Join us to not only sell iconic footwear but also to thrive in a culture that encourages you to be yourself and act courageously.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (5hr) - Cardiff
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Dr. Martens' history, values, and products. When you walk into an interview or networking event, your passion for the brand will shine through, making you a memorable candidate.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle different types of customers. This will help you feel more confident in showcasing your personality and building rapport, which is key for a Sales Assistant role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Dr. Martens family. So, get clicking!
We think you need these skills to ace Sales Assistant (5hr) - Cardiff
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can bring that enthusiasm to the store.
Be Yourself:Remember, we value authenticity! Don’t be afraid to inject your unique personality into your application. It’s all about showing us who you really are and how you fit into our culture.
Highlight Relevant Experience:If you've got any retail experience, especially in fashion or footwear, make sure to mention it! We want to see how your background can help you excel as a Sales Assistant.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at FashionUnited Group
✨Know Your Docs
Before heading into the interview, make sure you know your Dr. Martens history and product range inside out. This brand is all about passion and authenticity, so being able to talk confidently about their footwear and what makes it special will definitely impress.
✨Show Your Personality
Dr. Martens values individuality, so don’t be afraid to let your true self shine during the interview. Share personal stories that reflect your enthusiasm for the brand and how you can create a unique customer experience. Remember, they want someone who embodies their culture!
✨Customer Service is Key
Be prepared to discuss your previous retail experience and how you've handled customer interactions. Think of specific examples where you went above and beyond to ensure customer satisfaction. This role is all about creating a great shopping experience, so show them you can do just that!
✨Flexibility Matters
Since the job requires flexibility in availability, be ready to discuss your schedule openly. Highlight your willingness to adapt to different shifts and how you can support the team when needed. This shows you're a team player and ready to jump in wherever necessary!
