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- Tasks: Engage customers with your passion for Dr. Martens and create an unforgettable shopping experience.
- Company: Join the iconic Dr. Martens brand, known for its rich heritage and inclusive culture.
- Benefits: Enjoy 65% off footwear, 50% off accessories, and a welcome pair of Docs!
- Other info: Flexible hours, supportive environment, and opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team where you can express yourself and grow your career.
- Qualifications: Retail experience is a plus; bring your enthusiasm and confidence to connect with customers.
The predicted salary is between 10 - 12 £ per hour.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
We are looking for flexible part time Sales Assistants to join at our Cambridge store for 5 hours per week. Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality this could be a great role for you!
Responsibilities:
- Use your passion for Dr. Martens to sell our product and hit individual sales targets (play your part in achieving the store target).
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures.
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed.
Qualifications:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
Benefits:
- Welcome pair of Docs.
- 65% off all footwear.
- 50% off all accessories.
- Matched pension contributions.
- Opportunities for growth.
- Complimentary access to virtual GP via the RetailTrust.
- Access to our Employee Assistance Programme & Mental Health First Aiders.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Sales Assistant (5hr) - Cambridge employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (5hr) - Cambridge
✨Tip Number 1
Get to know Dr. Martens inside out! Familiarise yourself with their products and brand values. When you walk into that interview, let your passion shine through – it’s all about showing how much you care!
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in engaging with customers. Remember, being authentic and friendly can make all the difference in creating a memorable shopping experience.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability openly during the interview. Show that you’re willing to adapt to the store's needs, and they’ll see you as a valuable team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Martens family!
We think you need these skills to ace Sales Assistant (5hr) - Cambridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can bring that enthusiasm to the store.
Be Yourself: Remember, we value authenticity! Don’t be afraid to inject your unique personality into your application. It’s all about showing us who you really are and how you fit into our culture.
Tailor Your Experience: If you've got retail experience, make sure to highlight it! Focus on how your past roles have prepared you for this position and how you can contribute to our team at Dr. Martens.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Dr. Martens family!
How to prepare for a job interview at FashionUnited Group
✨Know Your Dr. Martens
Before the interview, dive deep into the Dr. Martens brand. Familiarise yourself with their history, values, and product range. This will not only show your passion but also help you connect with the interviewers on a personal level.
✨Showcase Your Personality
Dr. Martens values individuality, so don’t be afraid to let your true self shine during the interview. Share personal stories that reflect your unique personality and how it aligns with their core values: Be Yourself, Act Courageously, and Show You Care.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about creating a fantastic shopping experience.
✨Be Flexible and Open-Minded
Since the role requires flexibility in availability, express your willingness to adapt to different shifts and responsibilities. Highlight any previous experiences where you successfully managed changing schedules or tasks.