At a Glance
- Tasks: Deliver premium customer experiences and drive sales in a vibrant team environment.
- Company: Join the energetic GANT team at John Lewis High Wycombe.
- Benefits: Flexible hours, dynamic work culture, and opportunities for personal growth.
- Other info: Collaborative atmosphere with a focus on teamwork and professional development.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction.
- Qualifications: Retail experience and a passion for outstanding customer service.
The predicted salary is between 24000 - 30000 € per year.
About the role
Location: GANT Store, John Lewis High Wycombe
Hours: 32 hours per week
As a Brand Consultant within John Lewis, you are the face of GANT and a key member of an energetic GANT team. You are responsible for delivering a premium, authentic customer experience while driving sales performance and upholding exceptional brand standards. You take full ownership of your department, ensuring strong commercial results, visual presentation, and seamless collaboration with both the GANT and John Lewis teams to maximise performance and elevate the in-store experience.
Key Responsibilities
- Act as a brand ambassador, delivering a premium and authentic customer experience
- Drive sales and consistently achieve targets through strong commercial awareness
- Identify opportunities, manage stock effectively, and communicate trade insights to management
- Take full ownership of your department, ensuring high standards and strong results
- Maintain visual merchandising in line with brand guidelines
- Ensure the shop floor is replenished and the stockroom remains organised
- Provide expert product knowledge and personalised service
- Collaborate closely with store teams to support smooth daily operations
- Complete required training and actively participate in regular performance meetings
- Attend bi-weekly 1:1 meetings and regular team calls to remain aligned and up to date
- Maintain excellent timekeeping and adhere to scheduled shifts
Profile
- Previous retail or sales experience, ideally within a premium or fashion environment
- Strong commercial awareness and a results-driven mindset
- Passion for brand storytelling and ability to deliver outstanding customer service
- Excellent communication skills with strong attention to customer needs
- Responsible, proactive, and comfortable working in a fast-paced environment
- A collaborative team player with a positive and professional attitude
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. The role does not meet the relevant Home Office criteria for sponsorship under the Skilled Worker route; therefore, the successful candidate must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.
Brand Consultant - John Lewis High Wycombe employer: FashionUnited Group
At John Lewis High Wycombe, we pride ourselves on fostering a vibrant and inclusive work culture where our Brand Consultants are empowered to deliver exceptional customer experiences. With a focus on personal development and collaboration, employees benefit from ongoing training and performance support, ensuring they thrive in their roles while contributing to the success of the GANT brand. Join us for a rewarding career in a dynamic retail environment that values your passion for fashion and commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Consultant - John Lewis High Wycombe
✨Tip Number 1
Get to know the brand inside out! Research GANT and John Lewis, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and understanding of the brand.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a GANT product to a customer. Highlight your previous retail experience and how it aligns with driving sales and delivering exceptional customer service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at GANT within John Lewis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Brand Consultant - John Lewis High Wycombe
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through! We want to see how much you love GANT and the retail world. Share any personal experiences that connect you to the brand or its values.
Tailor Your CV:Make sure your CV is tailored to the role of Brand Consultant. Highlight your previous retail or sales experience, especially in premium environments. We’re looking for those standout moments where you’ve driven sales or delivered exceptional customer service.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and make sure to address all key responsibilities mentioned in the job description. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at John Lewis High Wycombe.
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand Inside Out
Before your interview, make sure you research GANT thoroughly. Understand their brand values, product lines, and recent campaigns. This will help you speak confidently about how you can embody the brand as a consultant.
✨Showcase Your Sales Savvy
Be prepared to discuss your previous retail or sales experience. Think of specific examples where you drove sales or improved customer experiences. Highlight your commercial awareness and how it can benefit the team at John Lewis.
✨Demonstrate Team Spirit
Since collaboration is key in this role, come ready to share examples of how you've worked effectively in a team. Emphasise your positive attitude and how you contribute to a supportive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers!
