At a Glance
- Tasks: Deliver exceptional customer service and represent the Tommy Hilfiger brand with pride.
- Company: Join a globally recognised lifestyle brand with a vibrant culture.
- Benefits: Competitive pay, inclusive environment, and opportunities for growth.
- Other info: Embrace a diverse workplace where every voice matters.
- Why this job: Be part of a dynamic team that shapes retail experiences and connects with consumers.
- Qualifications: Previous experience in hospitality or retail and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana to create the modern uniform of accessible luxury, the brand consists of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. The locations are paramount; first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards.
Responsibilities:- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
- You’ll connect to consumers and have a previous track record within hospitality or retail
- You’ll be an effective communicator who collaborates to win
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in-store solutions
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Summer Sales Associate, Tommy Hilfiger Braintree employer: FashionUnited Group
At Tommy Hilfiger, we pride ourselves on being a vibrant and inclusive workplace that values creativity and collaboration. As a Summer Sales Associate in Braintree, you'll not only engage with a diverse customer base but also benefit from our commitment to employee growth and development, ensuring you have the tools and support needed to thrive in your role. Join us in delivering exceptional service while being part of a globally recognized brand that celebrates the spirit of Americana and fosters a strong sense of community among its associates.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Sales Associate, Tommy Hilfiger Braintree
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest campaigns. This will not only impress your interviewers but also help you connect with the brand's spirit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle queries and provide excellent service. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Show your passion for fashion! When discussing your previous experience, highlight how you've gone above and beyond to create memorable customer experiences. Let your enthusiasm shine through – it’s contagious!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the Tommy Hilfiger lifestyle.
We think you need these skills to ace Summer Sales Associate, Tommy Hilfiger Braintree
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how much you connect with our values and how you can bring that energy to the store.
Tailor Your Experience:Make sure to highlight any previous retail or hospitality experience in your application. We love seeing how your past roles have prepared you to deliver excellent customer service and be a brand ambassador.
Be Authentic:Don’t be afraid to show your personality! We’re looking for individuals who can inspire trust and build relationships with customers, so let your unique voice come through in your writing.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining the team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and how they connect to culture. This knowledge will help you demonstrate your passion for the brand and show that you're not just another candidate.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you resolved issues or created memorable shopping experiences, as this will highlight your ability to connect with consumers.
✨Dress the Part
Since you'll be representing a fashion brand, make sure to dress in a way that reflects Tommy Hilfiger's style. Choose an outfit that showcases your understanding of the brand's aesthetic while still being comfortable. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about team dynamics, training opportunities, or how success is measured in the store. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
