At a Glance
- Tasks: Lead the team, drive sales, and ensure top-notch customer service in our store.
- Company: Join Timberland®, a global leader in outdoor lifestyle products with a commitment to sustainability.
- Benefits: Enjoy a competitive salary, 50% staff discount, and comprehensive benefits for your well-being.
- Other info: Flexible hours and tailored training to help you grow both professionally and personally.
- Why this job: Be a key player in creating an amazing shopping experience while developing your leadership skills.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Timberland® is a global leader in premium-quality footwear, apparel and accessories for the outdoor lifestyle, committed to environmental and social responsibility.
Your ROLE with us
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor (perm, full-time 40hr) to join our Timberland team based in Braintree, Essex. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
How you’ll make a difference
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people and set a great example for the rest of the team with enthusiasm and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (additional language a plus).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates, including competitive salary, bonus and pension scheme, and staff discount (50%). Additionally:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback‑based culture where respect and integrity guide us in what we do
- Tailored training from induction to ongoing online and face‑to‑face sessions, helping you grow professionally and personally.
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity, celebrating the diversity of our associates and allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for all VF associates and applicants alike.
Store Supervisor in Braintree employer: FashionUnited Group
Timberland® is an exceptional employer that prioritises the well-being and growth of its associates, offering a competitive salary, generous benefits including a 50% staff discount, and a supportive culture that values respect and integrity. Located in Braintree, Essex, this role as Store Supervisor provides a unique opportunity to lead a passionate team in delivering outstanding customer experiences while benefiting from tailored training and career development across various brands.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Braintree
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Timberland's values and mission. This will help you connect your experiences with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of a Store Supervisor, like driving sales and coaching associates.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your passion for customer service and retail shine through. Share specific examples of how you've motivated teams or improved customer experiences in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Store Supervisor in Braintree
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with people and creating a fantastic customer experience.
Tailor Your CV:Make sure to customise your CV to highlight your retail experience and any relevant skills. Mention specific examples of how you've driven sales or motivated a team in the past – we love seeing those success stories!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the Store Supervisor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Timberland team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research Timberland® thoroughly. Understand their commitment to environmental and social responsibility, and be ready to discuss how you can contribute to their mission. This shows genuine interest and aligns with their values.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you would help achieve these targets in your role. This shows that you understand the business side of retail and are ready to contribute to sales and profitability.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common interview questions with a friend. This will help you feel more comfortable and ensure you convey your enthusiasm effectively during the interview.
