At a Glance
- Tasks: Deliver top-notch customer service and share your product knowledge with the team.
- Company: Join The North Face®, a brand committed to sustainability and innovation.
- Benefits: Enjoy competitive pay, staff discounts, and a supportive work culture.
- Other info: Flexible hours with opportunities for career growth across VF brands.
- Why this job: Be part of a passionate team and help customers embrace the outdoors.
- Qualifications: 1 year of retail experience and a positive, can-do attitude.
The predicted salary is between 12 - 15 £ per hour.
The North Face® is an outdoor brand that embraces sustainability and innovation.
How you’ll make a difference:
- Provide the highest level of customer service, treating all customers with respect.
- Develop thorough product knowledge and share it with junior associates.
- Act as a buddy to new starters, supporting onboarding.
- Maintain merchandising standards according to brand guidelines.
- Keep up to date with current trends and the brand’s position in the market.
- Follow all operational procedures in the store and stock room.
- Support management with opening and closing processes as required.
Qualifications:
- At least 1 year of experience on a fast‑paced shop floor, ideally from a fashion/lifestyle background.
- Excellent written and verbal communication in English.
- Positive, can‑do attitude in all situations.
- Flexible to work weekends, evenings, and holidays as necessary.
- Passion for the brand, fashion, and retail at large.
- Live and demonstrate guiding principles: Integrity, Courage, Curiosity, Empathy, Perseverance.
Benefits:
- Competitive salary, bonus and pension scheme.
- Staff discounts (up to 50 %).
- Career ownership across VF brands.
- Supportive, feedback‑based culture of respect and integrity.
- Tailored training: induction, ongoing online and face‑to‑face sessions.
- Comprehensive mental, physical, and financial wellbeing benefits.
EEO Statement: As an equal‑opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for all associates and applicants.
Sales Specialist (part-time 32hr) in Braintree employer: FashionUnited Group
The North Face® is an exceptional employer that prioritises sustainability and innovation while fostering a supportive and inclusive work environment in Braintree, Essex. Employees benefit from competitive salaries, generous staff discounts, and tailored training programmes that promote personal and professional growth. With a culture rooted in respect and integrity, team members are encouraged to embrace their passion for the brand and contribute to a positive customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist (part-time 32hr) in Braintree
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including FashionUnited Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Specialist (part-time 32hr) in Braintree
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like FashionUnited Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at FashionUnited Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about FashionUnited Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at FashionUnited Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at FashionUnited Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at FashionUnited Group!
