At a Glance
- Tasks: Deliver top-notch customer service and assist in training new team members.
- Company: Join Nike, a leader in sports and fashion, at Birmingham One Stop.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and represent a globally recognised brand.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 10 - 12 € per hour.
Nike Birmingham One Stop Perry Barr is looking for the next PART-TIME 20hrs Retail Assistant to join our team and provide world-class service to the consumer.
What you bring:
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability:
- Must be available to work flexible during store opening hours, including evenings and available Saturday & Sunday.
Apply now online (it is recommended that you indicate your availability in your resume). We are waiting for you!
Please note that relocation is not provided for this role.
Retail Assistant (Athlete) – PT 20H – Birmingham One Stop Perry Barr employer: FashionUnited Group
Nike Birmingham One Stop Perry Barr is an exceptional employer that offers a vibrant work culture where teamwork and personal growth are at the forefront. With competitive compensation, generous employee discounts, and opportunities for performance-based bonuses, you will thrive in an environment that values your contributions and encourages continuous learning. Join us to be part of a leading brand in the sports and fashion industry, where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) – PT 20H – Birmingham One Stop Perry Barr
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products and values. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and what it’s really like to work at Nike, plus they might even put in a good word for you!
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you demonstrate that you’re the perfect fit for delivering that world-class service Nike is known for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to highlight your availability in your resume, as flexibility is key for retail roles like this one.
We think you need these skills to ace Retail Assistant (Athlete) – PT 20H – Birmingham One Stop Perry Barr
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a great experience for customers. Use specific examples to show us what you can bring to the team!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Retail Assistant role. Mention your passion for sports and fashion, and how you can contribute to our brand experience.
Be Clear About Your Availability:Since we need someone flexible with their schedule, make sure to clearly state your availability in your application. This helps us understand when you can work and shows that you're ready to jump in!
Apply Through Our Website:We recommend applying directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do – just follow the prompts and you’re good to go!
How to prepare for a job interview at FashionUnited Group
✨Know Your Nike Products
Before the interview, brush up on your knowledge of Nike products and services. Familiarise yourself with their latest offerings and any promotions they might have. This will show your passion for the brand and help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be prepared to talk about how you've collaborated with others in previous roles. Share specific instances where you supported teammates or contributed to a positive team environment, as this aligns with what they’re looking for.
✨Flexibility is Key
Since the role requires flexible scheduling, be honest about your availability during the interview. Highlight your willingness to work evenings and weekends, and mention any previous experience you have with varied shifts. This shows that you're adaptable and ready to meet the store's needs.
