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For Companies At a Glance
- Tasks: Deliver top-notch service and assist in training new team members.
- Company: Join NIKE, a leading sports and fashion brand.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Customer service experience and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
Part‑time (16 hours) Retail Assistant to join our team and provide world‑class service to consumers.
What you bring:
- Exceptional consumer service and product knowledge to serve and deliver a premium brand experience.
- Assisting retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments: operating cash register, managing incoming and outgoing goods, refilling products on the shopfloor, building visual displays, and recommending appropriate products to reach sales targets.
- Using knowledge of digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about NIKE products and services.
- Improving your own knowledge via tools and training courses to stay up to date and seek insights on sales trends, NIKE products, services, and culture.
What you get:
- Competitive compensation and benefits package.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values collaboration.
- A career at a leading sports and fashion company.
- Generous online and in‑store employee discounts and a brand‑new NIKE outfit.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability:
- Part‑time 16 hours per week.
- Must be available weekends.
- Available between 9 am – 9 pm.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Retail Assistant (Athlete) PT 16H - Birmingham Rise employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Athlete) PT 16H - Birmingham Rise
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with NIKE products and their unique selling points. This way, when you chat with potential employers, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your customer service skills! Role-play common retail scenarios with friends or family. This will help you feel more confident during interviews and showcase your ability to deliver that world-class service NIKE is known for.
✨Tip Number 4
Be flexible and ready to adapt! Retail hours can be tricky, so show your willingness to work weekends and evenings. Highlight this in your conversations to demonstrate your commitment to being a valuable team player.
We think you need these skills to ace Retail Assistant (Athlete) PT 16H - Birmingham Rise
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous experience you have in customer service or retail. We want to see how you've gone above and beyond to provide exceptional service, just like we do at StudySmarter!
Be a Brand Ambassador: Let us know why you're passionate about NIKE and how you can represent the brand. Share your knowledge of their products and culture, and how you can help create that premium brand experience for our consumers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role. Mention specific skills and experiences that align with what we're looking for, like teamwork and product knowledge.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your personality and passion for the role right from the start!
How to prepare for a job interview at FashionUnited Group
✨Know Your NIKE Products
Before the interview, brush up on your knowledge of NIKE products and services. Familiarise yourself with their latest offerings and any popular items. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be prepared to talk about your experiences working collaboratively with others. Highlight how you've supported teammates in training or achieving sales targets, as this aligns with the role's responsibilities.
✨Flexibility is Key
Since the job requires flexibility with scheduling, be ready to discuss your availability openly. Mention your willingness to work weekends and evenings, and express your understanding of the retail environment's demands. This shows you're committed and ready to adapt.