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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in a vibrant retail environment.
- Company: Join the New Balance family, a growing sportswear brand with a passion for teamwork.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible work schedule and opportunities to get involved in projects across Europe.
- Why this job: Be a brand ambassador and make a real impact in a fun, inclusive team.
- Qualifications: Customer service skills, a passion for retail, and a team player attitude.
The predicted salary is between 20000 - 25000 £ per year.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES
- To achieve personal KPIs and contribute to overall store performance.
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
- Help to ensure the store remains as commercial as possible following company guidelines.
- Adhere to company’s policies and procedures.
- Responsible for maintaining health, safety, and environmental standards in store.
- Perform other duties that are required from the management team.
REQUIREMENTS FOR SUCCESS
- Team Player.
- Demonstrate customer service skills.
- A passion for retail and sales.
- Desire to learn.
- Ability to perform basic maths and general retail operational processes.
- Effective communication skills.
- Flexible work schedule including weekends and holidays.
ADDITIONAL BENEFITS
- Competitive compensation.
- Potential to earn more through our Retail Bonus Scheme.
- Great development opportunities.
- Inclusive working environments across all our European locations.
- Generous staff discount.
- Project involvement across our European region.
- Flexible uniform package.
Retail Associate (38 hours) - Bicester Village employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (38 hours) - Bicester Village
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into New Balance's history, values, and products. This way, you can show your passion and knowledge during the conversation, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers. Role-play with a friend or family member to get comfortable with handling different situations, ensuring you can deliver that top-notch customer satisfaction they’re looking for.
✨Tip Number 3
Be ready to showcase your teamwork! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to collaborate will resonate with their need for a team player who can contribute to overall store performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the New Balance family and ready to embark on this exciting journey with us.
We think you need these skills to ace Retail Associate (38 hours) - Bicester Village
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see your genuine love for working with customers and how you can be a true brand ambassador for New Balance.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous retail roles or customer service experiences that align with the responsibilities of a Retail Associate at Bicester Village.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive your details directly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, products, and what sets them apart in the sportswear market. This will not only show your passion for the brand but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a Retail Associate role, so be ready to share these stories!
✨Demonstrate Team Spirit
Since being a team player is key for this position, think of instances where you collaborated successfully with others. Highlight your ability to work well in a team environment and how you contribute to a positive workplace culture.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your customer interaction skills. Practice common retail scenarios, like handling a difficult customer or upselling a product. This will help you feel more confident and prepared when it comes time to demonstrate your skills.