At a Glance
- Tasks: Lead a dynamic team and drive store performance while delivering an exceptional customer experience.
- Company: Join a renowned brand that values creativity and teamwork.
- Benefits: Competitive salary, monthly bonuses, generous discounts, and career progression opportunities.
- Other info: Enjoy a vibrant workplace culture with exciting incentives and support for your wellbeing.
- Why this job: Be a key player in a fast-paced environment and inspire others with your passion.
- Qualifications: Proven leadership skills and a knack for driving sales in retail.
The predicted salary is between 31725 - 38400 £ per year.
The Role
As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching, and developing a high‑performing team, and role‑modeling our signature selling ceremony for a world‑class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do
- Commercial Focus
- Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions.
- Support the Store Manager in planning and executing effective business strategies that deliver on sales targets.
- Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact.
- Leadership
- Support in building, leading, and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development.
- Deliver clear and consistent communication, impactful feedback, and support with regular development conversations.
- Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team.
- Customer Experience
- Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values.
- Inspire your team to create unique, personalised and meaningful moments for customers by role‑modeling our selling ceremony.
- Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
- Store Operations
- Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
- Plan staffing levels in line with commercial needs and seasonal trends.
- Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast‑paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.
- Proven experience driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high‑performing team.
- Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs.
- A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values.
- A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar.
- A well‑presented appearance with a taste for desirable products and a passion for retail.
Why Work With Us?
Our people are at the heart of our success. We’re committed to unforgettable career progression and offer a rewards package that’s second to none:
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- Generous jewellery uniform allowance to express your style and individuality.
- Employee discount to treat yourself and your loved ones.
- ‘Wear box’ access: Select jewellery to wear each time you’re working.
- Exclusive retail, hospitality, and entertainment discounts via our online benefits platform.
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and more.
- Parties, incentives and gifts throughout the year.
- Clear career progression and training opportunities, empowering you to grow and succeed.
We will be required to work the following days: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays. We are looking to cover 40 hours per week, Permanent. The rate of pay will be between £31725 - £38400 (Full‑time equivalent). If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible. Please click apply to submit your application.
Location: Northern Ireland, United Kingdom of Great Britain and Northern Ireland.
