At a Glance
- Tasks: Deliver top-notch customer service and optimise sales in a vibrant retail environment.
- Company: Join a passionate team at a leading fashion retailer.
- Benefits: Earn £12.90 per hour, with flexible hours and opportunities for growth.
- Other info: Fast-paced environment with potential for extra hours during busy periods.
- Why this job: Be part of a dynamic team and share your love for fashion with customers.
- Qualifications: Friendly personality, team player, and a passion for customer care.
The predicted salary is between 26700 - 26700 £ per year.
Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated with a desire to be the best, along with energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £12.90 per hour regardless of age.
Retail Sales Assistant in Basildon employer: FashionUnited Group
Join a vibrant team that thrives on passion for fashion and exceptional customer service in the heart of England. We offer competitive pay, a supportive work culture that encourages personal development, and opportunities to grow within a dynamic retail environment. With a focus on teamwork and a commitment to excellence, you'll find a rewarding career where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Basildon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for fashion and how you can contribute to their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Share these stories during your interview to demonstrate your ability to engage and delight customers.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Retail is all about collaboration, so come prepared with examples of how you've worked well in a team before. It’ll show you’re a great fit for their dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fantastic team!
We think you need these skills to ace Retail Sales Assistant in Basildon
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or interests that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the customer experience.
Highlight Your Customer Service Skills:Make sure to emphasise any previous customer service roles you've had. Talk about how you’ve gone above and beyond to make customers happy. We value a warm and friendly personality, so don’t be shy about sharing your success stories in delivering top-notch service!
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application accordingly. Use keywords from the description to show that you understand what we’re looking for. This will help us see that you’re a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our fantastic team!
How to prepare for a job interview at FashionUnited Group
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share specific examples of how you stay updated with trends or how you've helped friends choose outfits. This will show that you genuinely care about the industry and can connect with customers.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of a time when you went above and beyond for a customer. Highlight your ability to engage with people and create a welcoming atmosphere, as this is crucial for the role.
✨Be Ready for Teamwork Questions
Since teamwork is key in retail, be prepared to answer questions about working in a team. Share examples of how you've collaborated with others to achieve a common goal. This will show that you can thrive in a busy environment and contribute positively to the team.
✨Adaptability is Key
Retail can be unpredictable, so be ready to discuss how you handle change and pressure. Share instances where you've successfully adapted to new situations or challenges. This will demonstrate your resilience and readiness to tackle the fast-paced nature of the job.
