At a Glance
- Tasks: Inspire customers and deliver excellent service while maintaining shop standards.
- Company: Join Timberland, a leader in sustainable outdoor fashion.
- Benefits: Comprehensive benefits for mental, physical, and financial well-being.
- Other info: Flexible hours with tailored training and career growth opportunities.
- Why this job: Be part of a brand that values integrity, curiosity, and empathy.
- Qualifications: Passion for retail, great communication skills, and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
Department: Retail Management & In-store
Location: Ashford, Kent
Live the brand Timberland® is a global leader in premium‑quality footwear, apparel and accessories, bringing outdoor adventures into city life while remaining committed to environmental and social responsibility.
Your ROLE with us
We’re looking for passionate Sales Associates to join our Timberland team. As a Sales Associate you will inspire customers, deliver an excellent service, and help maintain the highest standards on our shop floor. Timberland is part of the VF family, a global apparel company dedicated to sustainability and active lifestyles. Our purpose is to inspire and equip the world to step outside, work together and make it better.
How you’ll make a difference:
- Providing the highest level of customer service and treating all customers with respect.
- Developing a thorough knowledge of products in store.
- Maintaining merchandising standards in accordance with brand guidelines.
- Keeping up to date with current trends and the brand’s position within the market.
- Following all operational procedures in the store and in the stockroom.
What makes you the perfect Sales Associate?
- You love interacting with customers and set a great example for the team with enthusiasm and a hands‑on mentality.
- You have a positive can‑do attitude and face all situations calmly.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication skills in English (other languages are a plus).
- You are flexible with weekend, evening and holiday work as necessary.
- You live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates.
- Career ownership, enabling you to build knowledge and experience across different brands.
- A supportive, feedback‑based culture where respect and integrity guide us.
- Tailored training – from induction to ongoing online and face‑to‑face sessions, to help you grow professionally and personally.
Free to Be
We foster a culture of belonging based on respect, connection, openness and authenticity, celebrating diversity so everyone can bring their authentic selves to work.
Equal Opportunity
As an equal‑opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for all candidates.
Application Note
Due to the high volume of candidates we receive, only successful applicants will be contacted for an interview stage.
Sales Associate (fixed-term,part-time 12hr) in Ashford employer: FashionUnited Group
Timberland is an exceptional employer, offering a vibrant work culture in Ashford, Kent, where employees are encouraged to embrace their passion for the outdoors and sustainability. With a strong commitment to employee growth through tailored training and a supportive environment, associates can thrive both personally and professionally while being part of a diverse team that values integrity and respect. Join us to inspire customers and make a meaningful impact in the retail space.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (fixed-term,part-time 12hr) in Ashford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Timberland's values and products. Show us that you’re not just a fan of the outdoors but also understand how the brand connects with customers.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. We want to see your enthusiasm and how you can inspire others while delivering top-notch service.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the Timberland style. It shows you understand the brand and are ready to represent it on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your passion for the role right from the start.
We think you need these skills to ace Sales Associate (fixed-term,part-time 12hr) in Ashford
Some tips for your application 🫡
Show Your Passion:Let your love for the Timberland brand shine through in your application. Share why you’re excited about outdoor adventures and how you connect with our commitment to sustainability.
Tailor Your CV:Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description to show that you understand what we’re looking for in a Sales Associate.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and enthusiasm. Tell us about a time you provided excellent customer service or how you’ve demonstrated our Guiding Principles in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, dive deep into Timberland's values and products. Understand their commitment to sustainability and how they integrate outdoor adventures into city life. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with what Timberland is looking for in a Sales Associate.
✨Demonstrate Enthusiasm
Timberland wants passionate individuals who love interacting with customers. During the interview, let your enthusiasm shine through. Share why you’re excited about the role and how you can inspire customers on the shop floor.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare by thinking of scenarios where you acted with integrity, empathy, or perseverance, as these qualities are key to Timberland's Guiding Principles.
