At a Glance
- Tasks: Lead daily operations to ensure a premium shopping experience at our designer outlets.
- Company: Join McArthurGlen, Europe's top designer outlet manager with a vibrant culture.
- Benefits: Enjoy competitive salary, performance bonuses, wellbeing allowance, and exclusive discounts.
- Other info: Flexible working options and international exposure with a focus on learning and development.
- Why this job: Be at the heart of retail, driving sustainability and creating memorable experiences.
- Qualifications: Experience in facilities management, strong communication skills, and budget management.
The predicted salary is between 40000 - 50000 € per year.
Company Description McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in 1993 and currently manages 20+ designer outlets in 8 countries.
We’re looking for a proactive, people‑focused Facilities Manager who loves keeping things running smoothly and takes pride in creating a premium shopping experience. If you thrive on variety and enjoy being at the heart of a busy retail destination, this role will suit you perfectly.
What You’ll Do
- Reporting to the Centre General Manager, you’ll lead daily facilities operations by ensuring the centre stays safe, clean and efficient, resolving issues quickly with a customer‑first mindset.
- You’ll manage budgets wisely, keeping service charge spend on track and delivering great value for our brand partners.
- You’ll also deliver CAPEX projects from planning through to completion, making sure everything is on time, on spec and within budget.
- You will oversee key contracts such as cleaning, security and landscaping, maintaining consistently high standards across the centre.
- You’ll champion safety and risk by supporting fire training, drills, first‑aid coordination and regulatory compliance.
- You’ll build strong tenant relationships to ensure smooth store openings, exits and refurbishments.
- You’ll also drive sustainability through utility management and environmental initiatives, and you’ll take part in the duty management rota, including evenings and weekends.
Qualifications
- Proven experience in property or facilities management within a customer‑facing environment — retail or hospitality preferred.
- Relevant legislative knowledge and qualifications, including health & safety, fire safety and security.
- Strong understanding of risk management, security procedures and environmental/sustainability practices.
- Excellent communication skills and confidence working with budgets and numbers.
- Solid MS Office capability (Word, Excel, Outlook, PowerPoint).
- Fluent English; additional European languages are an advantage.
Additional Information
- Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
- Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
- Volunteering Days: Benefit from 2 paid volunteering days per year.
- Exclusive Discounts: Access special discounts at our Designer Outlets.
- Flexible Working: Hybrid working options where possible to accommodate your needs.
- International Exposure: Work with colleagues across eight countries within a global organization.
- Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available.
- Values‑Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
- Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
Equality, Diversity, and Inclusion
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitment@mcarthurglen.com.
Location England, United Kingdom of Great Britain and Northern Ireland
Facilities Manager in Ashford employer: FashionUnited Group
At McArthurGlen Group, we pride ourselves on being a leading employer in the retail sector, offering a dynamic work environment that fosters personal and professional growth. Our Facilities Manager role not only provides competitive salaries and performance bonuses but also promotes a values-based culture where inclusivity and collaboration thrive. With opportunities for international exposure and access to extensive learning resources, we ensure our employees are well-equipped to succeed while enjoying a positive work atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching McArthurGlen and their values. Show them you’re not just another candidate; demonstrate how your experience aligns with their mission of creating a premium shopping experience.
✨Tip Number 3
Practice your communication skills! As a Facilities Manager, you’ll need to convey information clearly and confidently. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the McArthurGlen team.
We think you need these skills to ace Facilities Manager in Ashford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for facilities management shine through! We want to see how much you care about creating a premium shopping experience and keeping things running smoothly.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in property or facilities management. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at McArthurGlen!
How to prepare for a job interview at FashionUnited Group
✨Know Your Facilities Management Basics
Brush up on your knowledge of facilities management, especially in retail or hospitality. Be ready to discuss your experience with budgets, safety regulations, and managing contracts. This will show that you understand the core responsibilities of the role.
✨Showcase Your People Skills
As a Facilities Manager, you'll be at the heart of a busy environment. Prepare examples of how you've built strong relationships with tenants or team members in the past. Highlight your customer-first mindset and how it has positively impacted your previous workplaces.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved issues quickly and efficiently. Whether it's a maintenance problem or a safety concern, being able to articulate your approach to problem-solving will impress your interviewers.
✨Emphasise Sustainability Initiatives
With sustainability being a key focus, be prepared to discuss any relevant projects you've led or participated in. Share your ideas on utility management and environmental practices, as this aligns with the company's values and goals.
