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For Companies At a Glance
- Tasks: Support the administration team with order processing and credit control tasks.
- Company: Love Brands, a trendy European distributor of fashion and lifestyle products.
- Benefits: Hybrid work model, dynamic team environment, and opportunities for growth.
- Why this job: Join a vibrant team and gain hands-on experience in a fast-paced industry.
- Qualifications: Strong English skills, advanced Excel knowledge, and office experience required.
- Other info: Perfect for those looking to kickstart their career in administration.
The predicted salary is between 30000 - 42000 £ per year.
Love Brands are currently looking for a talented individual to work within our administration team in our Wapping showrooms. Love Brands Ltd is an independent European distributor of men’s and women’s fashion, accessories and lifestyle products including brands such as GUESS, Karl Lagerfeld, JOOP!, and NU Denmark.
The Role
This is a hybrid role sitting within the administration team. The role will be split with 3 days dedicated to supporting the Purchase and Logistics Manager with varied tasks. You will be liaising with Key accounts to ensure a smooth order and delivery process. You will need to accurately check order acknowledgements against purchase orders and provide exceptional customer service and administrative support within the purchasing and sales team. The remaining 2 days of the week will be within the Credit Control department assisting the Credit Control manager. Here you will be supporting with the chasing of late paying clients, liaising with the returns department to ensure credits are raised in a timely manner and monitoring and reconciling payment plans. This is a great opportunity to play a key part in a busy administrative team assisting with a variety of areas of the business.
Profile
Main Responsibilities
- Assisting the Purchase and Logistic manager with daily duties.
- Checking and entering Purchase Orders from Key Accounts and providing order data files to these accounts as needed.
- Placing orders with suppliers through web portals.
- Allocating/writing orders on internal system.
- Liaising with Key Accounts for booking/delivery slots.
- Preparing paperwork for shipments into clients.
- Investigating delivery issues/discrepancies and approving or rejecting debit notes.
- Conducting debt chase activity recording all correspondence to the accounts and reporting to management on a daily basis.
- Controlling all queries raised against accounts under your control in a timely manner.
- Establish & maintain a good and professional communication channel and working relationship with the customer and your colleagues.
- Allocating customer payments via BACS, Card and Cheques on to the ledger as and when required too.
Requirements
- Excellent command of written and spoken English
- Strong negotiation and organisation skills
- Advanced Excel knowledge is essential
- Experience working within an office environment
Interested? Keep an eye on our careers page for job opportunities. If you think you have got what it takes and would like to be considered for one of our advertised positions please apply with you CV. Please note due to the high volume of applications only successful candidates will be contacted for an interview.
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Administrator & Credit Control Support employer: Fashioncentral
Contact Detail:
Fashioncentral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator & Credit Control Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Love Brands and understanding their products. Show genuine interest in the company and be ready to discuss how your skills can help them thrive in their administration team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with key accounts, being articulate and confident will set you apart. Consider mock interviews with friends or family to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Love Brands team.
We think you need these skills to ace Administrator & Credit Control Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role. Highlight your admin and credit control experience, and don’t forget to mention your Excel skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Love Brands. Show us your personality and enthusiasm for the role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We love straightforward communication, so avoid jargon and fluff!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. We can’t wait to see what you’ve got!
How to prepare for a job interview at Fashioncentral
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator & Credit Control Support role. Familiarise yourself with tasks like checking purchase orders and liaising with key accounts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Excel Skills
Since advanced Excel knowledge is essential for this role, be prepared to discuss your experience with it. Bring examples of how you've used Excel in previous jobs, whether it's for data analysis or managing orders. If possible, practice some common Excel functions beforehand so you can demonstrate your skills if asked.
✨Prepare for Customer Service Scenarios
As you'll be providing exceptional customer service, think of examples from your past experiences where you handled difficult situations or resolved issues effectively. Be ready to share these stories during the interview to showcase your problem-solving skills and ability to maintain professional relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the administration department, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
