We’re recruiting a Supervisor for a premium menswear boutique in Oxford. This is a great opportunity for an experienced retail Supervisor or strong Key Holder who enjoys leading by example, coaching teams to exceed targets, and delivering outstanding customer service.
You’ll play a key role in driving sales, maximising KPIs, and creating a positive, high-energy store environment. The role requires flexibility across weekdays, weekends, and bank holidays.
Key Responsibilities:
- Coach and motivate the sales team to exceed targets and KPIs
- Deliver first-class customer service and maintain a winning team culture
- Support product knowledge and sales training across the team
- Oversee daily store operations, administration, and compliance
- Ensure adherence to Health & Safety and security procedures
- Support stock management, visual standards, and operational excellence
About You
- Previous experience as a Supervisor or Key Holder in a retail environment
- Passionate about customer service and team development
- Confident coaching and improving individual KPI performance
- Strong organisational skills with the ability to balance sales and service
- Experience with stock management, operations, and visual merchandising
What’s on Offer
- Competitive salary with an excellent quarterly bonus scheme
- Uniform allowance (refreshed every 6 months)
- Cycle-to-work scheme, relocation support, and season ticket loans (eligibility dependent)
- Fun fund for team events, socials, and incentives
- Ongoing training and development, including academy training and apprenticeship opportunities
Supervisor in Oxford employer: Fashion & Retail Personnel
As a leading luxury watch retailer, we pride ourselves on fostering a dynamic and high-performance work environment that champions brand integrity and innovation. Based in London, our headquarters offers an exceptional opportunity for growth and development, with a comprehensive benefits package and a culture that values collaboration and excellence. Join us to lead a talented team and make a significant impact in the luxury market while enjoying the rewards of a competitive salary and bonus structure.
Contact Details:
Fashion & Retail Personnel Recruitment Team
