At a Glance
- Tasks: Lead and optimise Amazon operations across Europe, driving excellence in fulfilment and customer experience.
- Company: Join a leading international consumer products business with a dynamic e-commerce function.
- Benefits: Up to £70,000 salary, bonus, 33 days holiday, and hybrid working model.
- Other info: Great long-term career prospects and opportunity for personal growth.
- Why this job: Shape a new leadership role and make a real impact in a growing international business.
- Qualifications: 3-5+ years in Amazon Operations or e-commerce, strong analytical skills, and team leadership experience.
The predicted salary is between 60000 - 75000 £ per year.
- European Marketplace Operations Manager – Amazon
- London (Hybrid) | Up to £68,000 + Bonus | 12-Month Fixed Term Contract
A leading international consumer products business is seeking an experienced Amazon Operations Manager to take ownership of its European Amazon operations and drive best‑class execution across multiple marketplaces.
This is a newly created role, offering a rare opportunity to shape operational strategy, introduce new ideas, and make a significant impact within a growing e‑commerce function.
Initially offered as a 12‑month fixed‑term contract, there is a clear opportunity for the successful individual to demonstrate the long‑term value of the position and secure a permanent role.
The Opportunity
Reporting into senior leadership, you will be responsible for the end‑to‑end operational performance of Amazon business activities across Europe.
Leading a small team, you'll oversee fulfilment, inventory management, logistics performance, operational KPI delivery, and continuous improvement initiatives.
This is a highly visible role that requires a strong analytical mindset, exceptional operational leadership, and a deep understanding of how Amazon operates across Vendor Central environments.
Working closely with commercial, planning, and sales stakeholders, you'll ensure operational excellence while delivering an outstanding customer experience across all European marketplaces.
Key Responsibilities
- Lead and optimise the full order‑to‑fulfilment process across Amazon EU marketplaces.
- Drive operational excellence across fulfilment, inventory, logistics, and customer service performance.
- Develop and monitor KPIs, identifying opportunities for efficiency and improvement.
- Reduce operational defects, chargebacks, and supply chain issues.
- Improve OTIF performance and fill rates across European operations.
- Enhance reporting visibility, data accuracy, and performance transparency.
- Lead, coach, and develop a small operational team.
- Collaborate with cross‑functional stakeholders across planning, sales, and commercial functions.
- Implement continuous improvement initiatives that drive measurable business results.
- What Success Looks Like
- Improved OTIF and fill‑rate performance.
- Reduction in operational defects and chargebacks.
- Faster resolution of operational issues.
- Improved customer satisfaction metrics.
- Greater data transparency and reporting capability.
About You
- 3–5+ years' experience within Amazon Operations, e‑commerce operations, supply chain, or fulfilment environments.
- Strong knowledge of Amazon Vendor Central and Amazon EU operating requirements.
- Experience managing operational performance through data and KPIs.
- Strong analytical and problem‑solving skills.
- Experience working with EDI systems (True Commerce experience advantageous).
- Background in 3PL and logistics operations.
- Proven ability to lead, coach, and develop teams.
- Excellent stakeholder management and communication skills.
- Results‑driven with a continuous improvement mindset.
- German and/or Spanish language skills would be advantageous but are not essential.
Package
- Salary up to £70,000
- Discretionary annual bonus
- 33 days holiday
- Hybrid working model
- Excellent long‑term career prospects
- Opportunity to shape a newly created leadership position within a growing international business
- #J-18808-Ljbffr
European Marketplace Operations Manager – Amazon in London employer: Fashion & Retail Personnel
As a leading luxury watch retailer, we pride ourselves on fostering a dynamic and high-performance work environment that champions brand integrity and innovation. Based in London, our headquarters offers an exceptional opportunity for growth and development, with a comprehensive benefits package and a culture that values collaboration and excellence. Join us to lead a talented team and make a significant impact in the luxury market while enjoying the rewards of a competitive salary and bonus structure.
Contact Details:
Fashion & Retail Personnel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land European Marketplace Operations Manager – Amazon in London
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Fashion & Retail Personnel is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Fashion & Retail Personnel and demonstrate your commitment to the field.
We think you need these skills to ace European Marketplace Operations Manager – Amazon in London
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like European Marketplace Operations Manager – Amazon at Fashion & Retail Personnel, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to European Marketplace Operations Manager – Amazon at Fashion & Retail Personnel. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Fashion & Retail Personnel
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
