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For Companies At a Glance
- Tasks: Lead a luxury children's store and deliver an exceptional retail experience.
- Company: Join a premium department store with a focus on luxury retail.
- Benefits: Competitive salary, team development, and a vibrant work environment.
- Why this job: Take ownership of a premium concession and grow your career in luxury retail.
- Qualifications: Experience in luxury retail and strong leadership skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic Concession Store Manager to lead our luxury children's store in a premium department store. This is an exciting opportunity for a self-starter who thrives on taking ownership, driving sales, and delivering an exceptional luxury retail experience.
About You
- Experience in luxury retail is essential; children's wear experience is ideal but not mandatory.
- A self-starter with strong leadership skills who can manage the concession as if it were their own business.
- Excellent communication, presentation, and interpersonal skills.
- Target-driven, organized, and capable of problem-solving.
Key Responsibilities
- Service & Clienteling: Deliver the highest standard of customer service and luxury experience. Build and maintain relationships with VIP clients and develop a concierge-style service. Maintain CRM protocols and manage the customer database effectively. Train and develop the concession team to deliver an outstanding luxury experience.
- People Management: Recruit, train, and develop the team to deliver luxury service and performance. Lead, motivate, and set clear, achievable targets. Manage rotas and communicate effectively with all team members and head office. Conduct regular reviews and provide feedback to the team.
Essential Skills & Experience
- Previous luxury retail experience, preferably in concessions.
- Strong leadership and team management skills.
- Impeccable presentation and communication.
- Ability to motivate and influence a team.
- Target-driven, organized, and a problem-solver.
- Luxury childrenswear experience is advantageous.
This is a fantastic opportunity to take ownership of a premium concession, grow the business, and work within a luxury retail environment.
Concession Manager in London employer: Fashion & Retail Personnel
Contact Detail:
Fashion & Retail Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who have experience with children's wear. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury retail shine through. Share stories of how you've delivered exceptional customer experiences and built relationships with clients.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges in managing a team or driving sales. We want to see your problem-solving skills in action, so come ready with examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Concession Manager in London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your ability to deliver exceptional customer service and create memorable shopping experiences.
Highlight Your Leadership Skills: We want to see how you can lead a team effectively. Include examples of how you've motivated and developed others in previous roles, especially in a retail setting. This will show us you're ready to take ownership of the concession.
Be Target-Driven: Make sure to mention any sales targets you've met or exceeded in the past. We’re looking for someone who thrives on achieving goals, so share those numbers and how you got there!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Fashion & Retail Personnel
✨Know Your Luxury Retail Inside Out
Before the interview, brush up on your knowledge of luxury retail trends, especially in children's wear. Familiarise yourself with the brand's values and products, as this will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've motivated a team or solved a problem effectively. This is crucial for a Concession Manager role, so be ready to discuss how you can lead and inspire your team.
✨Demonstrate Exceptional Customer Service
Be prepared to talk about your approach to delivering outstanding customer service. Share specific instances where you've gone above and beyond for clients, especially VIPs. This will illustrate your commitment to providing a luxury experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's vision for the concession or how they measure success in customer service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
