We are seeking an experienced Head of Retail to lead UK retail operations for a renowned British luxury menswear and womenswear brand, while also playing a key role in international expansion.
Key Responsibilities
- Report directly to the CEO and sit on the senior leadership team.
- Oversee operations across 8–9 London stores, Cheshire Oaks, and Edinburgh, while supporting international store openings (Paris, Germany, Tokyo, US).
- Deliver excellence programmes and drive best‑in‑class retail standards.
- Lead, train, and develop retail teams to achieve ambitious targets.
- Drive organisational efficiency and ensure responsive, high‑quality service.
Key Requirements
- Extensive experience in luxury retail, ideally with a strong menswear background (broader luxury retail considered).
- Currently operating at Head of Retail or Retail Director level.
- Proven success in leading multi‑site retail operations and managing new store openings.
- Exceptional leadership, people management, and team development skills.
- Highly organised, target‑driven, and energetic.
- Warm, approachable, and able to foster a positive team culture.
- Experience with luxury menswear brands is preferred.
- Strong UK retail experience; European/global exposure a plus.
Package & Benefits
- Annual salary reviews and variable bonus (based on company and personal performance)
- Uniform allowance: £2,000 per season (£4,000 per year)
- 50% staff discount
- 25 days holiday plus bank holidays
- Statutory pension
Head of Retail employer: Fashion & Retail Personnel
As a leading luxury watch retailer, we pride ourselves on fostering a dynamic and high-performance work environment that champions brand integrity and innovation. Based in London, our headquarters offers an exceptional opportunity for growth and development, with a comprehensive benefits package and a culture that values collaboration and excellence. Join us to lead a talented team and make a significant impact in the luxury market while enjoying the rewards of a competitive salary and bonus structure.
Contact Details:
Fashion & Retail Personnel Recruitment Team
