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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Global luxury retailer known for its people-first culture and top-notch training.
- Benefits: Earn up to £40,000 with bonuses, pension, staff discounts, and two weekends off monthly.
- Why this job: Join a fun, unique culture while making a real impact in luxury retail.
- Qualifications: Retail experience with a focus on customer service and proven leadership skills.
- Other info: Enjoy a flexible schedule with only seven working days every fortnight.
The predicted salary is between 36000 - 40000 £ per year.
Salary: £36,000 - £40,000 per annum plus contributory pension + bonus + staff discount + two full weekends off per month!
A global luxury retailer, specialising in beauty and luxury accessories, is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.
The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.
The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.
In return they are looking to pay a salary of up to £36,000 with a performance related annual bonus of up to £4,000 per year. In this role you will only work two full weekends per month. You will also only work seven days in every fortnight meaning you have a much better work/life balance.
Responsibilities
- Manage a large team to drive sales through delivering the highest standards of service.
- Oversee the commercial performance of a luxury product category.
- Train, coach and develop team members; monitor performance and progression.
Qualifications / Profile
- Experience in a retail environment with a strong focus on delivering the highest customer service experience.
- Proven leadership ability with a passion for team development.
- Alignment with the company values and a track record of contributing to a positive store culture.
- Ability to work in a fast-paced luxury retail setting and manage a multi-faceted role.
Benefits
- Salary up to £36,000 with a performance-related bonus up to £4,000 per year.
- Contributory pension, staff discount.
- Two full weekends off per month.
- Flexible fortnightly schedule with seven days in every fortnight.
Deputy Manager employer: Fashion & Retail Personnel
Contact Detail:
Fashion & Retail Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team development shine through. Share stories that highlight your leadership skills and how you've made a positive impact in previous roles.
✨Tip Number 3
Research the company culture! Understand what makes this luxury retailer tick. Tailor your conversations to reflect their values and demonstrate how you align with their mission of putting people at the heart of everything they do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the team. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your love for delivering top-notch customer service. We want to see how you've gone above and beyond in previous roles to create memorable experiences for customers.
Emphasise Team Development Skills: As a Deputy Manager, you'll be leading a team, so it's crucial to showcase your experience in training and developing others. Share specific examples of how you've helped team members grow and succeed in their roles.
Align with Our Values: Take a moment to reflect on our company values and how they resonate with you. In your application, mention how your personal values align with ours, and why you believe in creating a positive store culture.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Fashion & Retail Personnel
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, culture, and what sets them apart in the luxury retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Given the company's focus on delivering the highest standards of customer service, be ready to discuss how you've contributed to exceptional customer experiences in previous roles. Share specific instances where you went above and beyond to meet customer needs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their training programmes, team culture, or how they measure success in the Deputy Manager position. This shows you're serious about the role and eager to contribute.
