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For Companies At a Glance
- Tasks: Lead a luxury children's store and deliver exceptional retail experiences.
- Company: Join a premium department store with a focus on luxury retail.
- Benefits: Competitive salary, team development, and a dynamic work environment.
- Why this job: Take ownership of a premium concession and grow your career in luxury retail.
- Qualifications: Experience in luxury retail and strong leadership skills required.
- Other info: Exciting opportunity to motivate a team and build VIP client relationships.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic Concession Store Manager to lead our luxury children’s store in a premium department store. This is an exciting opportunity for a self-starter who thrives on taking ownership, driving sales, and delivering an exceptional luxury retail experience.
About You
- Experience in luxury retail is essential; children’s wear experience is ideal but not mandatory.
- A self-starter with strong leadership skills who can manage the concession as if it were their own business.
- Excellent communication, presentation, and interpersonal skills.
- Target-driven, organized, and capable of problem-solving.
Key Responsibilities
- Service & Clienteling
- Deliver the highest standard of customer service and luxury experience.
- Build and maintain relationships with VIP clients and develop a concierge-style service.
- Maintain CRM protocols and manage the customer database effectively.
- Train and develop the concession team to deliver an outstanding luxury experience.
- Recruit, train, and develop the team to deliver luxury service and performance.
- Lead, motivate, and set clear, achievable targets.
- Manage rotas and communicate effectively with all team members and head office.
- Conduct regular reviews and provide feedback to the team.
Essential Skills & Experience
- Previous luxury retail experience, preferably in concessions.
- Strong leadership and team management skills.
- Impeccable presentation and communication.
- Ability to motivate and influence a team.
- Target-driven, organized, and a problem-solver.
- Luxury childrenswear experience is advantageous.
This is a fantastic opportunity to take ownership of a premium concession, grow the business, and work within a luxury retail environment.
Concession Manager in City of London employer: Fashion & Retail Personnel
Contact Detail:
Fashion & Retail Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who have experience with children's wear. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury retail shine through. Share stories of how you've delivered exceptional customer service or led a team to success—make it memorable!
✨Tip Number 3
Research the brand! Before any interview, dive deep into the company’s values and products. This will help you tailor your answers and show that you're genuinely interested in leading their concession store.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Concession Manager in City of London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your ability to deliver exceptional customer service and create memorable shopping experiences. We want to see how you can bring that passion to our luxury children’s store.
Highlight Your Leadership Skills: As a Concession Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated a team or driven sales. We’re looking for self-starters who can manage the concession like it’s their own business!
Be Target-Driven and Organised: We love candidates who are target-driven and organised! In your application, mention any specific targets you've achieved in previous roles and how you managed your time effectively. This will show us that you can handle the fast-paced environment of luxury retail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Fashion & Retail Personnel
✨Know Your Luxury Retail Inside Out
Make sure you brush up on the latest trends in luxury retail, especially in children's wear. Familiarise yourself with the brand's values and products so you can speak confidently about how you would enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts, as this will demonstrate your ability to manage and inspire others effectively.
✨Master the Art of Clienteling
Be ready to discuss your approach to building relationships with VIP clients. Share any strategies you've used to maintain customer loyalty and how you would implement CRM protocols to enhance the luxury experience.
✨Demonstrate Problem-Solving Prowess
Think of scenarios where you've faced challenges in retail and how you overcame them. Highlight your organisational skills and ability to think on your feet, as these are crucial for managing a concession successfully.
