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For Companies At a Glance
- Tasks: Lead and train a team to deliver exceptional customer service and drive sales.
- Company: Renowned fashion retailer focused on quality, design, and sustainability.
- Benefits: Up to £34,500 salary, bonuses, 25+8 days holiday, and exclusive discounts.
- Why this job: Join a growing company and make a real impact in the fashion industry.
- Qualifications: Experience in retail is preferred, but all backgrounds are welcome.
- Other info: Exciting opportunities for career progression and professional development.
The predicted salary is between 27600 - 41400 £ per year.
Overview
Salary: Up to £34,500 basic plus excellent bonus structure and benefits
We are excited to be recruiting for a store manager for a fashion retailer based in the Fort Kinnaird area. The company are experiencing a period of growth and opening new branches. Internationally recognised for many years, they are focused on quality, good design and sustainability. Product knowledge and fantastic customer service is paramount to this retailer. It is all about the customer journey and delivering exceptional service. You will be coaching the team to success, building customer relationships, and making sure that operational procedures are sound.
As store manager, you will be leading, training and delivering fantastic service, ensuring maximum profitability. Ideally, you will have gained experience in a clothing retail environment, however, the client is open on background. You understand the need for team development, commercial awareness and driving sales.
The role is paying a salary of up to £34,500 with a great bonus and benefits package including 25+8 days holiday, dental care, PerkBox, O2 discounts to name a few. This is an exciting time to be joining the company as they are heading into a period of growth. Great opportunities to progress and receive further development and training.
Responsibilities
- Lead, train and deliver excellent service, ensuring maximum profitability.
- Coach the team to success, build customer relationships, and ensure sound operational procedures.
- Drive sales and develop the team with strong commercial awareness.
Qualifications
- Experience in a clothing retail environment is ideal, however background is open on interpretation.
- Understanding of the need for team development, commercial awareness and driving sales.
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Branch Manager employer: Fashion & Retail Personnel
Contact Detail:
Fashion & Retail Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle customer complaints or drive sales, and be ready to share your ideas!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that connect you to the brand and its values. We want to see how you can bring that passion to the role.
Highlight Your Customer Service Skills: Since exceptional customer service is key for this role, make sure to include examples of how you've gone above and beyond for customers in the past. We’re looking for those standout moments that show you understand the customer journey.
Demonstrate Leadership Experience: As a Branch Manager, you'll be leading a team, so don’t forget to mention any leadership roles you've had. Whether it’s coaching, training, or simply guiding a team, we want to know how you’ve helped others succeed.
Keep It Professional Yet Personal: While we want your application to be professional, don’t hesitate to let your personality come through! A touch of informality can make your application stand out. Remember, we’re looking for someone who fits well with our team culture.
How to prepare for a job interview at Fashion & Retail Personnel
✨Know Your Product
Before the interview, make sure you have a solid understanding of the brand's products and values. Research their latest collections and sustainability initiatives. This will show your genuine interest in the company and help you connect with the interviewer.
✨Showcase Your Leadership Skills
As a potential Branch Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully coached teams in the past, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
Since exceptional customer service is key for this retailer, be ready to discuss your approach to creating a positive customer journey. Share specific instances where you went above and beyond for customers, and how that impacted sales or customer loyalty.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company's growth plans, team development opportunities, and how they measure success in customer service. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
