At a Glance
- Tasks: Manage FOB direct sales and oversee the entire customer journey.
- Company: Join a leading global FMCG brand focused on licensed products.
- Benefits: Competitive salary, annual bonus, and hybrid working options.
- Other info: Opportunity to attend trade shows and collaborate with international teams.
- Why this job: Be part of a dynamic team and work with popular entertainment franchises.
- Qualifications: Experience in supply chain and account management, with strong Excel skills.
The predicted salary is between 35000 - 40000 £ per year.
We are delighted to be partnering with a successful, leading licensed company, who are looking for an account coordinator to manage the FOB direct sales. They are a global FMCG brand that focuses heavily on licensed products tied to popular entertainment and gaming franchises. They make a wide range of products, offering something for everyone in the family!
The account coordinator will bridge the customers and the internal teams. You will oversee the entire journey of the FOB direct sales. You will manage order processing, answering customer queries, ensuring goods are procured and tracked and managing discrepancies. You will be meticulous with detail because the role will manage important data and you'll have excellent communication skills, both verbal and written.
The role involves attending previews/trade shows to build understanding of customers' needs along with the Sales Managers. You will have technical expertise with Excel, Google Sheets and ERP systems, preferably Sage x3. You will have experience working with multiple teams, including operations, supply chain, credit control, procurement and with teams in the US and Asia.
You will have experience dealing with changes and challenges and react in a calm professional manner. You will have experience in supply chain and account management, preferably within a global level, with experience in Asian and US markets.
In return, the company are offering a salary of £35-40,000, plus an annual bonus and lots of other benefits. The role is based in central London and with hybrid working; three days in the office and two from home.
Account Coordinator, FOB employer: Fashion & Retail Personnel
Join a dynamic and innovative global FMCG brand that champions creativity and collaboration in the heart of central London. As an Account Coordinator, you'll thrive in a supportive work culture that values meticulous attention to detail and fosters professional growth through diverse team interactions and exciting industry events. With competitive salaries, annual bonuses, and the flexibility of hybrid working, this is an excellent opportunity for those seeking meaningful and rewarding employment in a vibrant environment.
Contact Details:
Fashion & Retail Personnel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator, FOB
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their licensed offerings and think about how your skills can help bridge the gap between customers and internal teams. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written abilities, consider doing mock interviews with friends or using online platforms. Being articulate will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Account Coordinator role. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to find your application.
We think you need these skills to ace Account Coordinator, FOB
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Coordinator role. Highlight your experience in managing FOB direct sales and any relevant skills, like your expertise with Excel and ERP systems. We want to see how you can bridge the gap between customers and internal teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in supply chain and account management, and don’t forget to show off your excellent communication skills. We love a good story!
Show Off Your Attention to Detail:Since the role requires meticulous attention to detail, make sure your application is free from typos and errors. We’re looking for someone who can manage important data accurately, so let that shine through in your written application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Fashion & Retail Personnel
✨Know Your Products
Familiarise yourself with the company's licensed products and their connection to popular entertainment and gaming franchises. This will not only show your enthusiasm but also help you answer questions about how you can contribute to managing FOB direct sales.
✨Master the Tech
Brush up on your technical skills, especially with Excel, Google Sheets, and ERP systems like Sage x3. Be prepared to discuss how you've used these tools in past roles to manage data and streamline processes.
✨Communication is Key
Since the role requires excellent verbal and written communication skills, practice articulating your thoughts clearly. Think of examples where you've successfully bridged gaps between teams or resolved customer queries.
✨Stay Calm Under Pressure
Prepare for questions about handling challenges and changes in a professional manner. Reflect on past experiences where you managed discrepancies or tight deadlines, and be ready to share how you maintained composure and delivered results.
